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November 2023 by Judy W.
I have been a longtime customer of Longevity Surgical and the service is exemplary. The owner, Arline, is an O.T., which gives her additional expertise when she is recommending and fitting a product. More importantly, it is clear that the wellbeing of her customers is her priority. She is responsive to follow up calls and questions and will make adjustments when necessary. This one-on-one, in person treatment is invaluable and simply can't be matched by online providers.
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May 2023 by zachary palace
Arline is very knowledgeable and professional. She was very helpful in guiding her client through the delicate process of prosthetic selection and also had a good selection of lightweight and comfortable options. Experienced also in helping get the prior authorization from the insurance. Would definitely recommend longevity shop.
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October 2022 by Michael B
Longevity is wonderful and Arline is a consummate professional! My mother needed a very customized wheelchair, and we had struggled to find a way to get the chair we needed. Arline helped us find, order, and customize the perfect chair! Not only did she get everything right, but she drove to my mother’s care center twice! The first time to measure her, and the second time to deliver and fit her in the chair. Arline is caring, honest, and goes above and beyond. I’m deeply grateful for her and Longevity!
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March 2022 by Ruth Harrison
Don’t go to this store. The owner, Arline, is dishonest. She pressured me, an 81 year-old cancer patient, into buying a $320 wig that was wrong for my complexion and robbed me of the chance to get a better wig using the rest of my insurance allowance by charging my insurance company the full $500 for a wig retailing at $320. When I asked her why she did that, she said it was ok to do that because “That was to pay for my time. All retail businesses charge extra for their products to pay the rent, the heat and the staff.” My response: But, a $180 more for your time, Arline?When I went to a better wig shop, the sales person noticed that there was no brand name inside the wig that I could compare the cost for this wig at a different wig shop. At this shop, I paid $180 for a wig that I love.
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March 2022 by Mimi Olazabal
Avoid going to this store. The lady working there is extremely rude!
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January 2022 by Asya Melnik
Staff is rude and disrespectful, unprofessional behavior, unprofessional and disorganized appearance inside the store, do not recommend, if you can - find a different place for your needs.
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December 2021 by Donna C.
I called today because I needed a compression sleeve in a hurry. Arline was very accommodating and fit me in later in the morning. I am grateful to her and Judith. Highly recommend!
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July 2021 by Veronica Sarza
I do not recommend this place. Prices are so high for a compression sleeve. This company is a covered supplier by insurance but owner makes you pay upfront and won't deal with insurance.
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July 2021 by Veronica S.
I do not recommend this place. Prices are so high for a compression. This company is a covered supplier by insurance but owner makes you pay upfront and won't deal with insurance.
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June 2021 by Barbara DiScenza
I’ve been there twice to get compression sleeves and gloves. Arline is so knowledgeable. She’s very kind and it was “fun” picking out the new patterns and finding gloves to match. I highly recommend this place.
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June 2021 by Barbara Schmiedel DiScenza
Arline is very knowledgeable and very kind. I’ve been there twice and have nothing but great things to say!!!!
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May 2020 by Jonathan Zion
When my family member was stuck at home with an illness, the owner literally went out of her way to help a total stranger by personally delivering a much-needed oxygen monitor. Furthermore, since it was the last unit in stock and had a minor blemish, she refused payment—and even supplied extra batteries. This went beyond excellent customer service; it was an act of kindness we won’t forget.
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November 2019 by Julia K.
Avoid this place. Lady I talked to on the phone was the rudest person i've ever encountered. Now I don't want visit the store. Do not wate your time here.
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October 2019 by Cheryl H.
I had a wonderful experience at Longevity ! Arline was so helpful, so naturally professional and knowledgeable, and so very kind. She knew exactly what I needed and what would work best for me, and she had it in stock, and she took care of me immediately and in just minutes. She's delightful, and I heartily recommend her !
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August 2019 by Matt Watkins
Possibly the single rudest treatment I've ever received. Will never spend a dime there.