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February 2024 by Marla C.
Even with an appointment the wait is 20+ minutes — most locations do not take as long but this one seems do run very behind :(
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January 2024 by Sonia Chang
Very nice! I was in and out, happened quick. Friendly, Clean and easy check-in. Building has a visitor parking, too ??
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November 2023 by M. G.
Very nice and helpful lady drawing my blood however the scheduling process needs to be improved. Don't schedule people for specific times if you are unable to take them on time. I came 10min prior to my appointment and I waited another 30 min after the scheduled time. We respect your time and you please respect our time. People are hurrying back to work and there is a reason why we need specific time for our appointments. Hire more people if needed to or space out the appointments - give us realistic time slots. The other employee was just walking around and chatting and it clearly didn't bother him that people are waiting there. If he was on a lunch break he should make it clear because to us it looked like he's just hanging there while the other person is working hard to help us.
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August 2023 by supriya shankar
Extremly rude Asian guy, not trying to be racist but specifying the man there. very very unprofessional , please avoid going there
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July 2023 by iptesaam razak
Very kind respectful attentive patience thank you so much for seeing my daughter at the last minute.
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May 2023 by Inna
Jose was fantastic! I have very small veins and usually end up with bruises, sometimes a few. Jose didn't even leave a mark. Thank you, thank you, thank you!
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January 2023 by Kaan Aktas
My appointment was scheduled at 10:20 am, didn’t get sat down until 11:20.I understand that this location is smaller compared to some others, but that also has to mean for the love of god please quest schedule appointments and please staff the building ACCORDINGLY. The patients in the lobby shouldn’t have to wait and suffer for over an hour to get some simpleBlood work done.
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January 2023 by Liz Moyer Benferhat
Joe and the other technician there were great. I did the 3hr glucose test, am 6mo pregnant. Kind, positive, looked out for me and accommodated me when I was feeling ill. Joe has gentle, skillful needle work
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January 2023 by holden c
The Asian gentleman treats you negatively. Just beware. He is totally not helpful. Also he hurts you during blood test. Sir if you are not happy with your life or with your job, please kindly consider to change it, instead of to reflect your stress to the customers. Happy new year.Update: I asked him when the other technician will be there. He said at 7:30 AM. When it was about 7:50 there were still no body showed up. Another patient suggested another branch at Teaneck. I have gone there and checked in as walk in. I have been accepted around 8:20 AM. She processed my test without any question. So what i can tell is this Asian gentleman did not know how to do his job. Also he was very rude. I ask the question to the Quest Diagnostics Englewood branch: why are you not fixing this problem? Also elevators were not working.
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December 2022 by KENNETH BROWN
Horrible experience. I've been to many of the Quest locations in the area, and this was by far the worst. Didn't seem like the guy drawing my blood knew what he was doing. After 2 attempts, I asked for someone else. A woman came and did it right away. Staff in the lab yelling to each other across the office. Very small, tight waiting room. A mother came in with a child who was coughing all over. No way to wait outside.
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October 2022 by Shontae Silva
Hortible experience! I should have believed the reviews. I have been drawing blood for years and know some people are critical but my experience was terrible. The male phlebotomist was so rude. I came early bc I know my labs needed to be shipped. I arrived at 830 and waited. I knew my appointment was later and I would be treated as a walk in. but no one was waiting. 2 people had appt and were seen first then a woman came in and said I know my appt isnt until 11 but can you take me early. My husband explain we were waiting. The male phlebotomist said you just wait. Then we heard him tell the other woman you can get them later. When we were called, We were told to label our own vials. And then she rushed doing it bc she said " I have to rush bc we need to fedex it" so why did you have me wait so long. Smh. Hubby still bleeding when he got up bc she rushing him. Ugh!
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October 2022 by guilla fisher
Joe is the best phlebotomist I have ever gone to. Doctors and anesthesiologists have not been able to draw blood on me.Joe is professional, warm and friendly. He is a true professional!I have seen him for years in Englewood!Thank you Joe
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September 2022 by maryam zamani
Went for a blood test and the person named Jose helped me. He was nice resourceful and quick. This was the first time i got real good care at this location. The woman who does drug tests is utterly rude as if the clients are criminals. So thank you Jose
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September 2022 by Faten J
Everything went very smoothly, did blood work and Dinorah was amazing. Quick and efficient and made me very comfortable.
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June 2022 by Ryan Yoon
Bad experience with the phlebotomist, the Asian man who drew the blood in my arm didn't tell me to release my clenched fist while he was drawing blood and now the vein right below my wrist hurts even after 48 hours. I am hoping the pain will go away but I am now afraid to go back to any future Quest Diagnostics appointments. Do not recommend.
