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January 2023 by Eric Stein
I’ve leased two cars from Town, and ended up buying the second one off lease.These guys are great. Peri in finance is awesome! The sales team is great and I’d never take my car to anyone other than their service dept.Most importantly, they are ethical! Car buying/selling can be intimidating and a hassle, not at Town.Lastly, I ended up selling the car I bought privately. I was due a refund from the unused portion of the warranty, and I received the check three weeks earlier than Audi said I would. Didn’t have to chase them, didn’t have to follow up!
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January 2023 by Harry Anscher
An enjoyable car buying experience, and subsequent service appointments have all been easy. The dealership itself is also newly renovated and an easy place to hang out when getting your vehicle serviced.
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January 2022 by Ruth Alperson
I've brought my Subaru Impreza to Town Motors in Englewood perhaps ten times. I always look forward to spending time there. I bring my laptop with me, and get work done in the spacious lounge area with comfortable seating, and chairs by a long tabletop with connections for computers, Prior to the pandemic, there was an active coffee machine, treats in a cupboard, bottles of cold water. There is a separate area for children to play in. Best are the personnel--all welcoming and friendly. I know many by name--Joelle, Woody, Prince Patrick, and Charles, whom I just met. Charles saw me wandering around, got up, and asked me if I needed help. I was looking for a water fountain; Charles located a bottle of water for me. I asked where the rest room was, and he accompanied me to the location. I then asked who the manager was--Manny. I wanted to tell Manny what an excellent manager he must be to have such a pleasant, happy staff. And now I'm writing this recommendation. I want to add that the work on my car was done with care, and the service staff solved an issue re a tire that had been troublesome for quite a while,
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January 2019 by Thiago Fagundes
Friendly service/ parts dprt
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January 2019 by BK Diesel
This place sucked. Our sales person was not what I expected from an Audi dealer. Dony expect a call back when you leave a message. Plus I read that the service department is "questionable"... Try another place that will value YOU as a future client. This place doesnt.
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January 2019 by Masato Sean Sakashita
Satisfied with the purchase and the customer service they had provided until the contract was signed. However, the responsiveness and information on finance afterwards are not at the satisfactory level.
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January 2019 by Ilias Iliadis
Great Audi Dealer. Very professional and polite personnel
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January 2019 by Alexis Urena
Excellent sales and service. Highly recommend them on all fronts.
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January 2019 by Hazel Williams
Calm atmosphere with competent service and sales leadership!
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January 2019 by Melvin Rodriguez
Great service, price are good.
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January 2018 by Glenn Darden
Purchased a vehicle from dealersbip and had one the most pleasant buying experiences of my life. The staff was attentive, but not overly aggressive. My sales consultant was professional , friendly and my motivation for submitting this review. If you visist this dealer, rest assured that you will receive great customer service from everyone!......and if available, Ask for Quentin.
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January 2018 by Francis Beck
This is our 4th go round with Town.John Lee as Great! So was the Finance Department..... It was so easy. They purchased our 15 Macan for a good price we brought 2 new cars and drove them home the same day.I would recommend John Lee!Also, the service department is excellent!
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January 2017 by Steven CF Anderson
Sadly, I found glaring examples when recommended repairs were not necessary at all, according to other professionals, or the repair strongly recommended was at the highest possible cost when a lesser remedy wasn't even presented. I believe this is not true of all dealers but I suspect this is a pattern at some dealers where the real money is definitely not in the most competitive area of sales, so servicing brings in the bigger revenue flow. When honesty is compromised, confidence is lost.
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January 2016 by Mel Scroggin
Get the best deal and really good service when you shop on line for a used vehicle from Town Motors of Englewood, NJ. I just did. I live in Tennessee and went on line to find a used Subaru Outback, and started looking locally, and found the prices too high. When I expanded my search to all states that's when I found Town Motors in Englewood, NJ had just the car I was searching for and also the best price of several states. Buying out of state can seem daunting, and very well could have been, but my sales rep, Will Trevino was great, going way beyond the normal and made the task very easy. He made several follow up calls to me and even worked with my bank and auto transport company to help my wife and I to get our dream car. He even called to make sure the car arrived at our door when it was supposed to. GOOD DEAL AND GOOD SERVICE.
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January 2016 by F C
I cant thank Town Motors enough for my amazing new car! 2016 SUBARU OUTBACK! Cream of the crop. A very special thank you to Chris Bradish (my sales rep, probably the only sales rep I will deal with), he knew exactly what I wanted and was able to get it for me! And I can't I forget about Pete Poccia the dreadful Finance Manager... nobody looks forward to speaking with them. But you Mr. Poccia are not your typical run of the mill, looking for more money Finance Manager. Pete made me feel at ease about my purchase. He didn't try to sell me anything I didn't need, he was able to work around my own finical hurdles. I WILL be recommending this dealership and all of its staff to my own family and friends for their future purchases. Even Rudy the mechanic was a pleasure to speak with. An absolute pleasure. Thanks again.
