-
February 2024 by Clarity Lab
They have had my Porsche for the last FIVE months, and for the last two months, they have been promising to deliver the car; I have to follow up every week to find out the status, and there is a new excuse every time. I am dealing with a person named Jay. He claims to be the owner, but I have only seen empty promises from him as an owner. Also, his followup is terrible; I rate it 0 out of 5. Someone from my office or I have to call him repeatedly for a response. I would not recommend this place.After explaining to him that the lease on the car has already expired and that I am still making payments for an extended lease, he has no sense of urgency.Update: February 6 2024, Jay has turned it around and have gone extra mile for speeding up the process and made things right after this much delay. Good work on car.
-
February 2024 by Arpit Patel
Slow service and follow-up. They have had my Porsche for the last four months, and since last month and a half, they have promised to deliver the car; I have to follow up every week to find out what the status is, and there is a new excuse every time. Updates As of January 30 2024 six months from date of accident, still they have not repaired the car and giving all different excuses. November 17 Jay sent me this photo promising me that car will be ready in one week. Update: February 6 2024, Jay has turned it around and have gone extra mile for speeding up the process and made things right after this much delay. Good work on the car.
-
February 2024 by Tony Sapun
I used this company twice in the past 3 years. I am extremely happy with the service. Much better to go through them for insurance coverage repairs than the dealerThey are much faster, and they are people you can communicate with. I knew every hour where the repair process is.I would definitely use and recommend them.
-
February 2024 by James Mosser
These guys truly exceeded expectations. The meticulous bodywork not only left the exterior looking fantastic but also showcased their commitment to quality. Remarkably, they didn't stop there—going above and beyond to help resolve insurance issues and even polishing the car's interior to perfection. Their dedication was evident as they kept me informed throughout, navigating delays caused by the insurance company's inefficiencies. I highly recommend their comprehensive and customer-focused approach.
-
February 2024 by LaLa Allen
My car was re-ended and I was so nervous of the results because my car was brand new. My car looks like it was never touched. I would recommend their service. Also very responsive to questions and calls
-
February 2024 by Sebastian Morales
I got to say Jay (the owner) gave me a stupendous experience, I went in for glass repair and got it out the same day, customer service is 5 stars and it shows with the friendliness jay shows, if you need work done in your car this is the place to go.
-
January 2024 by Mark Sierra
This company are out to scammers you be care full .they picked up a car of mine for 650 put it on the truck check to make sure it had the cat converter came back out the truck with 250 .and said if I didn't take it it was 150 drop fee .don't let them hook your car .scammers
-
January 2024 by Peter Randell
I have used Two Brothers two times. I would never go anywhere else. The boss, Jay, is a pleasure to deal with and knows his craft. He is a man of his word, if he promises you a completed date, it will be ready, and the workmanship he produces is second to none. I heartily recommend Two Brothers!
-
January 2024 by Paul Dook
Great service, highly recommend.
-
January 2024 by Liz Mitrani
Jay and his team at Two Brothers Auto Body were a pleasure to work with. They are so professional, kind and easy to work with. They kept me updated on my car’s progress and even delivered my car earlier than expected! Would definitely recommend.
-
January 2024 by Elizabeth
The sheer kindness, the amazing customer service, great care and detail to my car and overall experience, 10/10. No research, I had to pick a body shop last minute with no time to decide, and yet it was the best choice. I was worried about how it would turn out or how the process would work out but at least after a few weeks, all my worries went away and I got the best results I could ask for. All my questions were answered and I was constantly reassured everytime when I called.
-
January 2024 by Clarity L.
They have had my Porsche for the last FIVE months, and for the last two months, they have promised to deliver the car; I have to follow up every week to find out the status, and there is a new excuse every time. I am dealing with a person named Jay. He claims to be the owner, but I have only seen empty promises from him as an owner. Also, his follow-up is terrible; I rate it 0 out of 5. Someone from my office or I have to call him repeatedly for a response. I would not recommend this place. After explaining to him that the lease on the car has already expired and that I am still making payments for an extended lease, he has no sense of urgency. Jay went the extra mile to speed up the process and make things right after a significant delay. Good work on vehical.
-
December 2023 by Steve Nicholson
I had a very good experience when I took my Kia over to Two Brothers Auto body in Englewood, NJ. I had recently hit a large pothole, actually down the street from them, and was worried that I might have done some serious damage to my SUV's front end. Jay's crew checked it out and road tested it, as to make sure that the vehicle was road worthy.What impressed me the most was that they were even able to verify that a wheel aliment had been recently done by another establishment, without me even mentioning it. Their attention to detail is astonishing.
-
November 2023 by Kamran Alam
Great people and great service! Got my vehicle fixed to perfection without any worries or concerns! Highly recommended
-
November 2023 by Md2 47life
This auto body shop is fantastic and punctual my car was done in 10 days fully painted and detailed. Two brothers scheduled me a rental vehicle of my choice and I have the rental for every day my car was being repaired I will always recommend this shop to anyone and there paint matching is perfectServices: Tires
