Five Below is a value retailer with a large selection of trendy products, most priced between one and five dollars. Customers love the newer, larger location and note the staff is very friendly, helpful, and patient. The store is described as clean. Specific highlights include a store-wide 50% off sale and excellent customer service where employees help find specific items. However, some prices for toiletries are noted as higher than most. A common suggestion is for the store to schedule more staff, as there is usually only one or two employees present. This can lead to lines, especially when the self-checkout does not accept cash and the single register is in use. Overall, it is a beloved hometown store with an awesome experience.