Jay Roberts Jewelers is a highly regarded jewelry store known for its excellent customer service and quality products. Customers appreciate the friendly and helpful staff, including Mimi, Sandy, Donna, and Jerry, who provide personalized assistance and great insights into watch and jewelry choices. The store offers a wide selection of timepieces, with many clients enjoying the opportunity to browse in person or through their website, which allows for easy ordering of specific watches. Customers often mention the shop’s quick and efficient service, with watches arriving sooner than expected, and discounts that leave them very satisfied. The team takes the time to understand individual needs and budgets, helping clients find the perfect engagement rings and watches. Many customers have been loyal for over 20 years, highlighting the consistent level of care and attention they receive. Whether purchasing a watch, engagement ring, or other jewelry, clients feel treated like royalty and leave very happy with their experience. Overall, Jay Roberts Jewelers is praised for its knowledgeable staff, attentive service, and a welcoming environment that keeps customers coming back.
20 years ago we purchased our engagement ring here and came back to get it some TLC. Susan was great to work with, helping us understand our options and what it would take to fix it. The team did great work and it was ready in under two weeks. The resulting ring looks as good as it did 20 years ago. Thank you!
June 2026
Thanks for the amazing service and more than fair price on our purchase. Great job Jay Roberts!
June 2026
Went to have my original engagement diamond reset for our 30th anniversary. Jerry was extremely helpful and patient! I love my new ring!!!
