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“I moved my mortgage over to Ocean First more decades ago than I am willing to admit. That being said, I have stayed for the personal care I have received. The mortgage department in Point Pleasant was truly awesome! While there have been too many representative that have provided exemplary service I want to point out that Donna Cook, Karen Willis and a wonderful man whose name escapes me (mature, friendly caring darker skinned gentleman (please forgive me I truly love and appreciate your steadfast care & service over the years. You bring a smile every time)) have always taken "care" of my needs with professionalism and kindness. It's the people you deal with on a routine basis are the ones that make up the fabric of our lives and for their years of service I am truly grateful!!!”
“OceanFirst is a well-run machine. I was in the Port Monmouth branch today and my experience was first class. the thought of sending out multiple wires and being pressed for time had me concerned. Sarah Torrellas was so professional and courteous it made the process easy. Can't say enough good things about the team there. Thank you again for making things easy”
“Absolutely the Greatest Credit Union on the planet…. They are always there for you and always able to help. I would recommend them 7 days a week and twice on Sunday !!”
“The team at the Little Silver branch of Kearny Bank is great to work with. I opened an account with Danielle, and she was patient and knowledgeable. Thank you to the Little Silver team!”
“Ocean First Bank, Route 35, Middletown Office, is the best!! The staff there are so professional and knowledgeable. They always greet their customers with a smile and are genuinely interested in making sure they help and give you the right guidance. Definitely deserve five stars.”
“This branch is sooooo great!!!!!! Everyone I have talked to or asked for help from has been extremely pleasant and upbeat. So refreshing nowadays and I never ever dread going there. I’ve used Manasquan Bank for years and already loved it but I have to say this branch has the best environment by far. I hope they get the recognition they deserve!!! Nakia and Jaelinn are always very sweet and make sure to fix any problem quickly :)”
“Janice took care of 6 different issues with my account and explained what it was in each process did not have to ask Great customer Service Neptune Branch Wayside Rd.”
11AM - 2PM
670 S Laurel Ave, Holmdel
Banks
“This is where I do my banking I mostly went with them after having some issues with another bank and since their new branch was located across the street from where I was going to be working I decided to take all of my banking business over to them and have been pleased. however there's a few things that I don't like 1) now the: hours have changed and they are not open as late as they were before. 2) some of their location's Mac machines are not drive through and someone can gain entrance into the vestibule while you are doing your banking making you feel uncomfortable and or unsafe and if you have children in your vehicle you have to take them all out of their car seats to go inside to do your banking and then return them back in their car seats not to mention if there's inclement weather.
All of the branch locations should be uniform and have a drive through Mac machine this way no one has to deal with these types of issues while doing their banking.
3) Now there's a charge to receive your monthly account statements and now we are being pushed into online banking,
1st we were being pushed into doing all of our banking needs through the Mac machine if you keep pushing people into going these routes you will put more hard working Americans out of work and yet another business will be forced to closed.
All of this technology is a blessing and a curse.”
“My wife and myself have been long time customers of Santander. But today was our first experience with the West Long Branch bank. We were taken back by how graciously the manager and the representative, Jamisen and Olga, treated us. . Though long time customers of Santander/Sovereign we have had little experience with seeking anything other than simply checking and perhaps a CD through banking. Olga listened to our plans and understood where Santander may fit into our overall portfolio. We like a large cash equivalent safety net via a bank, but we still seek competitive market rates with minimal hassel or strings. She was great and so was the manager.
The following day Michelle was also excellent in helping my wife with a CD. This is a rock solid branch who will listen, be responsive and genuinely look out for your needs.
ADDENDUM-The manager, Jamisen, was able to obtain MUCH BETTER MONEY MARKET RATES for a current account of my spouse versus what another Santander branch in the same area offered. He also offered much better rates for a new jt. money market, again without any hurdles to us such as requiring us to convert to Private Client. Am rarely impressed or surprised but I was both. (Was smart imo on their part too).”
“Bianca at the Neptune First Atlantic credit branch, has gone above and beyond yesterday and today in helping me with an account problem. She was knowledgeable, expedient, and personable, and I felt valued as a customer. She is a credit to the banking profession.”
“We had an excellent experience getting our auto loan through Affinity. Working with Diana was a pleasure - she was extremely professional and helpful and made everything easy to understand as a first time car buyer. I felt that she went above and beyond to make sure that we were taken care of. Thank you Diana!”
“a good experience going into the branch today; no lines and no one giving me static abt what i needed done. customer teller, jennifer, gave excellent service, kind abd courteous.”
“I've been at this bank for over a year now. The girls are amazing so kind and always willing to help. Best bank ever! It's a hometown feeling they know your name your not a number. Love them all!”
“This is the best Navy Federal credit union I've ever been to, and I've been to a lot! Yasmin remembers my husband and myself by name, and is so friendly and welcoming! When I initially brought my husband in to sign up for an account, he brought in over $500 in uncirculated presidential dollars and Cristen helped us roll them up! She was very fast too! The gentleman at the front desk with the curly hair is also very kind and helpful.”
“Wells Fargo customer service has been impeccable. The manager, Kristen Thompson,always goes above and beyond. Thank you for your patience ans professionalism. It is deeply appreciated.”
“I can not say enough good things about Ocean First at Bell Works. I have been using them now for my Business Banking account for about six months and it has been a breeze!Case, has been the best! She is the one who helped me set up my banking account, always answers all my questions and is super knowledgeable about everything there is to know for all the accounts at Ocean First! She is so sweet and so friendly!She made setting up the account so easy and made me feel really comfortable with the choice I made to go with the right account!I couldn’t be happier with my decision to go with Ocean First for my business banking! Thank you Case, and staff for all your hard, incredible work! You’re all the best!”
Closed
20 White St, Red Bank
Banks
“Long time citizens customer. I drive here from Long Branch 30min out of my way to have Amber R. help. ..she is kind, knowledgeable and a pleasure to see with each visit over the years.”
“Lauren Johns & her team of professionals rectified a very complex transaction for me. Their dedication to a satisfactory resolution was absolutely astounding. A role model for leadership & team work. They will consistently exceed your expectations. Thanx !!”
Closed
430 NJ-35, Red Bank
Banks
“Exceptional service at this Chase branch! The staff is incredibly friendly and efficient. Transactions are a breeze, and the atmosphere is welcoming. Whether you're a seasoned customer or a first-timer, the team here goes above and beyond to ensure a positive banking experience. Definitely a five-star spot for all your financial needs! And Chris is the best!”
“I had an absolutely amazing experience today at the first Atlantic Credit Union in Oceanport I really feel that they care about their customers I recommend banking at the first Atlantic Credit Union”
“No issues. They follow the friendly greeting and in & out protocol. I wouldn't call them an aggressive savings bank, more like a friendly community or neighborhood bank. Or maybe the employees just haven't been trained to find the money & make it grow.”
“Went in to make a deposit, had the pleasure of talking to Crystal as she was the teller, and Denise came over and asked if I had any questions about my deposit or mobile deposits, those two ladies are the best! I'll be using this branch more often.”
Closed
290 NJ-34, Colts Neck
Banks
“10/10 customer service from the young lady Devon. Needed help closing my account today and she was very helpful, personable, and patient. provided me with all the information I needed before making the decision. Super nice as well as effective at helping me…. someone give this lady a raise!!!! thank you for the help!!!!!!!!!!!!!!”
“I found my experience to be friendly and professional from the moment I walked in. The staff is wonderful and the bank manger Gina went above what she had to to help me start banking with OceanFirst.”
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“Banking at Chase in Fair Haven is a great experience. The interior of the building in new, fresh, and bright. It doesn’t feel like you’re walking into an old stuffy bank, it seems new and hi-tech. The bankers and staff are super kind and welcoming. They have greeted me by name ever since the second time I went in. I’ve opened checking accounts, savings accounts, business accounts, business and personal credit cards, and well as day to day banking such as depositing checks and cash. I’ve worked with Michael for my personal banking needs and Chris for business and it’s been a smooth experience every time. they are both incredibly friendly and very knowledgeable. They make working with them so comfortable to the point where I feel like I can sit and chat even when my banking needs are accomplished. Sawyer has helped me with my day to day needs and is very friendly and greets me by name whenever I come in. I know that banks and bankers typically get a bad reputation but I’ve had nothing but positive experiences with this team.”