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January 2024 by Giancarla Rosario
Always a bad experience at this pharmacy, is always something going wrong here. Staff and supervisor always rude, medications never ready on time, most of the time medications out stock at all times. Drive through been closed for months do to short staff apparently. They need to get more organized and take some costumer services classes including staff supervisor and managers, people go to you to get a medications because they sick last thing a sick patient or family member needs is dealing with this nonsense.
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December 2023 by jennifer mejia
Store is very neat and clean. The staff is so nice and always helpful. They are amazing.
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November 2023 by James Hannon
I had been using a different CVS nearby that was unfortunately shutdown for whatever reason, and this was the default option to move prescriptions to.Here's some quick takes versus a giant blob of words:- I have never once seen the advertised drive-through open since moving here. There's always a sign on the window claiming lack of staff or another excuse. If you go inside, there will be 6-8 people working in the pharmacy...so...color me confused. I've had to go-in WITH COVID to pick prescriptions up because of this. This is probably the case for many others as well and it makes me want to swap my prescriptions to the Rochelle Park location...- You will wait on line for 20+ minutes without fail. Even worse depending on the time of day. The organization is pretty bad.- prescriptions are seldom filled on time. I realize they just absorbed another stores customer base, but with the volume of staff behind the counter in genuinely shocked by how slow this place is. You will be quoted a time but it won't be ready until hours after. Brutal.- They absolutely will run out of medication and delay your prescription. It will happen. Again.... Never had this issue elsewhere, so color me confused.+ For the most part, the staff is friendly enough. There are two people here in particular that I find to not be all that friendly, but the others do what they can.I want to keep giving it a chance, but I really might just move to another store further away to avoid the headache.
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November 2023 by Daniel Greene
Worst run pharmacy Ive ever seen. Had to wait 10 minutes just to drop off a prescription due to long line and person at dropoff window disappearing. Was told had to wait 15 mins for scrip. Went back 25 mins later. (Now 6th on line for pickup) Was told it wasnt ready, and should come back at 2:30. ( it was 1:10) . You see, they close the window from 1:30-2:00. With 7 people behind the counter you would think they could stagger the lunches. No concept of customer service. Back at 2:15, 5th on line again. Got out at 2:25 One hour and 45 mins to get 2 prescriptions. The manager of this place should be fired
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November 2023 by Caroline Rosero
Worst pharmacy I ever been. Everything has to be ordered before, too much time to wait and the medicines are not ready the moment they offered, the line is too long and no one offered an apology or an explanation why they are not organized.
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September 2023 by Tammy Dolgenty
This is the absolute worst pharmacy I have EVER been to. The pharmacists do not care to answer the phone at ANY time of the day they DO NOT put prescriptions through I am disgusted by the staff. Do not go here.
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September 2023 by BIGLOVELY NJ
*Drive thru window* They had a hand written note that the drive thru is closed due to lack of staff...there's 4 people working inside the pharmacy as ALWAYS..this is the 3rd day in a row. No drive thru services.
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September 2023 by Akram Elshayebفعتتهن و
I don't recomend to go to this pharmacy it takes a long time.they are confuse
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July 2023 by Shifra Ansonff
No customer service at this location. Try calling the pharmacy and you end up on hold indefinitely.
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May 2023 by Valerie D.
The pharmacist at this location is so rude and she plays games with prescriptions. I have two prescriptions called in every month by my doctor and only one prescription is filled. This happens every month. I have to call to remind them to fill my other prescription then she says there are none ready. I always have to explain that only one of my prescriptions was filled, she finally "finds it" then tells me it will take nearly 24 hours to fill! I also get put on hold for 20 minutes before getting this run-around! Going elsewhere.
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May 2023 by Nancy Hernandez
Went through drive thru to pick up a prescription I get The excuse it’s only 2 coworkers. Not my issue or concern. I was in need of medication and their excuse is that they need to call the doctor office but their short staff so it will be awhile. My prescription has been sitting for over an hour and still no call to the doctors office. But I can get the doctors office on the phone real quick with no delay but they seem to not be able to reach them. But they can’t take my phone. I walked in since I went through drive through and watched them attend to everyone else but me. Yena Park who is the pharmacist manager and her assistant that does not have a name tag were useless to me at this point. Odd to say I won’t be returning.
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May 2023 by Laura Rosario
Awful, they never have anything ready. Send a message that they have stuff reddy without been true. Every month is a problem with te medication. The date to give to you is always all over the month. They do not give you the medication together and they always said that it is you insurance fault. You knowing that it is their bad management. Nobody never know anything. Last time they could not even find the medication.
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February 2023 by Oksana D.
I am having hard time to understand how pharmacists who worked to assist people with their basic needs of medicine don't even care!!!!! Came here to buy painkillers and antibiotic for my mom after surgery, been asked to wait bcs:they are going to the lunch, and then extra few hrs bcs they need to call somewhere, and then when I came again after waiting - pharmacist lady gave me unpleasant look why I bother her, explaining that she is short of stuff and didn't even call yet..
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January 2023 by Jaime Palacios
I recently picked up a prescription. Came Close to closing time. had a late prescription called in. Pharmacist seemed extremely In a rush to get out on time. Was rude to customers and refused service to some who were on line. " Come back tomorrow " she told them. As if people aren't sick and they don't need their prescriptions.
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January 2023 by WFM CHANNEL
Never had a problem good old drug store