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January 2024 by Jason Gray
Made it easy. Got agreement on the phone and then just had to come in to sign and get car. Everything was ready and exactly as discussed. Salesperson was Neil. Thank you.
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January 2024 by Allison Dietrich
I just got a 2024 corolla crossover. Richie M. Was my salesman. He was so sweet h”and helpful!! He got me the last one on the lot!! A great Christmas present to me!! He also got me a wonderful espresso maker. I highly recommend seeing him!! Happy New Year ?!!
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January 2024 by Thomas Kietur
Service manager took his time to verify noise. They diagnosed problem, ordered parts and we were back on the road next day. Thanks for caring about the customer!
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January 2024 by Chun T
Recently I got a new 2024 Corolla LE at Glen Toyota, Richard Matos was the sales rep and he was very helpful, informative, and friendly. This is the first time I have bought a new car and the experience was good overall. The process does take a minute (because of paperwork) but it was as streamlined & painless as one can expect. Even if you aren't thinking of buying right away I think it is a good idea to chat with Richard and see if any Toyota model is right for your situation
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December 2023 by Jaeyoun Jung
I was looking for a Toyota Sienna, and in Glen Toyota, which I happened to stop by, Raymond Ortiz gave me a kind explanation and I was able to make a quick choice because he offered me good price.I really appreciate it and when someone wants to buy a car I want to recommend him.
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December 2023 by Pratiksha M
Our experience at Glen Toyota could not have been better!! Richard was great to work with and really went above and beyond to help us with the purchase. He was very knowledgeable and communicative and gave us time to decide without being pushy. We really appreciate his customer service at the dealership. Thank you and we absolutely love our new Rav 4!**Special thank you to John as well
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November 2023 by Prateeksha Patel
We had a really great experience here when purchasing a Camry XLE. Our sales consultant, Darluis Cruz, was very helpful, accommodating, and attentive. He made the purchasing process easy and painless. We would definitely recommend this dealership!
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November 2023 by Nathan Rumbles
Terrible experience with New Car Sales. I reached out about leasing a car from out of state. Made sure to tell them this and ask multiple times if that was okay, which I was reassured it was. After spending hours trying to figure out the deal, they told me the price was now $6k higher than advertised and confirmed earlier. When I pushed back on that I was told they actually can’t sell or lease out of state. These people are either crooks or completely incompetent, my votes both. Save your time and go somewhere else.
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November 2023 by Alie C
Tom De Stefano great sales consultant he worked so hard in getting me my new vehicle thanks Tom from Glen Toyota three thumbs up!
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November 2023 by Deniz Tasci
Complete Joke of a dealership. Reminds me of Cresmont Toyota. Have had a service advisor refuse to do my 20k service on my vehicle while I was there addressing problems I was and still am having with my vehicle. That same service advisor tells me i need to call headquarters to setup an appointment to look at my vehicle because i have too many problems. Have had that same service advisor write at the bottom of the invoice saying customer to reschedule when vehicle can be left even though I called a week in advance setup an appointment briefly explained over the phone of the issues i am having was reassured i would need a loaner so i can leave vehicle over night if needed. Took off work just in case i would have to go on test drive or what not. Just for that same service advisor to say I have too many problems and refused to do the 20k service even though i asked "since your not gonna address my problems will you do the 20k service?" Answer was " Oh we will worry about it at your 25k mile mark." Have reached via voice-mail and called to speak to that service advisor to address safety issues i am now having with my vehicle just for them to not return any phone calls or voice-mails. Reached out to Headquarters explained the b.s. that same advisor has put me through with the no returning phonecalls or voice-mails. Was told within 24 hrs someone will reach out. That was November 1st today is November 9th still no call from anyone. Call headquarters again today to see why no one has reached out to me like Headquarters told me after 24 hrs of making the complaint last week. They tell me the Consumer Relations lady has already reached out and spoke to me about the situation. WHICH IS A LIE AND NEVER HAPPENED!!! Then person at headquarters tells me today that she will be getting in touch with me today after her lunch break . Which was at 1:13pm. Well it's 4:30pm and still no phone call. So do yourself the favor and avoid this place all together!!!!!
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November 2023 by Donald Phillips
Sales person was great, Jeremy. Dealership is great. Toyota corporation is terrible. Dealership would get 5 stars BUT Toyota Corporate is terrible. Bought a 2023 in November of 2022, unfortunately had an accident. Had to wait 4 months for the part for a new car. Toyota Corporate Customer Service is extraordinarily awful was given so many lame excuses. Was basically told that they didnt make enough money from selling the part vs. supply the part for a new vehicle. Toyota Corporate Customer Service promised the authorized Toyota repair shop numerous scheduled dates for the part, then moved the date, never told anyone. This must have happened at least 5 times. It was so bad that I was in the market for a new truck and did not buy a Toyota because of the bad experience with Toyota Corporate! Dealership did not do anything to help except suggest I call Toyota Corporate Customer Service. Dealership needs to complain because this level of service cost them another sale.
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October 2023 by Walter C.
Don't ever go here this is that "shop" that lies and just wants your money. Go somewhere else.Brought my car for a simple oil change and tire rotation. 6k mikes. I did the first oil change at 1k miles and put in a Fram filter. I put a mark on the tires to check you see if they were rotated. Both the oil, filter nor the tires were rotated. I didn't even want to go back to them to report it because who else knows what they might do or not do. They tired to get us to pay for a wheel alignment because that isn't free. Went to trusted mechanic the wheel alignment is perfect. Only thing this place wants is your money. Posted pics of the oil filter and oil that they said they changed. Some guy named Padilla was on the receipt. ***Again do not go here***
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October 2023 by oksana golub
Nice, just renovated location with the professionals who provided The Best crevice.P.S need a new vehicle?ask for Jason, at Glen Toyota, he will do his Best to help you make the right choice and enjoy your new car!
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October 2023 by Brendan Lynch
Had an awesome experience working with Ramon in sales and Javier in financing. My truck took a little longer than expected to arrive, but they kept me updated along the way, and most importantly honored the agreement we made with no changes or surprises or hidden fees. Because of how great everything was, we returned soon after to buy my son his first car, and I was equally impressed. By far the best car-buying experience I've ever had.
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September 2023 by Josefina Robertson
I am so happy that Richard Matos helped me buy my new car. He kept me well informed. He is awesome, friendly and kind person!! I will go above and beyond 5 stars.