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April 2024 by John Westrich
I took my son out for dinner to one of our favorite places that we shared while he was growing up. After pulling into the parking lot, seriously my first reaction was "oh shoot, are they closed?" I know it was a Thursday night however I had never seen so much available parking. I had been going to Gotham City for years which is a testament in of itself to the quality of food and the service received, it has been a few months since I now live a few towns over. Upon ordering my standard go to, Turkey Platter, I learned that they no longer offered both soup and salad. It is now soup or salad. hmm, ok. The waitress said, "sorry, there is a new menu, it just came out a few weeks ago." I asked for some bread, which used to be complimentary. No longer, it is now a "side order". Hmmmm... ok. How about the pickles and cole slaw that they used to provide? Nope...."If you would like that we could give you a side of pickles and cole slaw, that is $8". Hmmm, ok, never mind. So you see where things are going here. The little extras, that made this place a bit more special are gone or at a charge now. So what was a positive customer experience has now actually turned negative. I get that the prices of everything has gone up and that businesses need to be competitive to survive. Maybe some people will pay for this and then maybe others won't as indicated by the rather empty parking lot. People don't like to be nickeled and dimed. Upon paying my check at the front, I was prepared because one thing that Gotham City always did and still does to this day. (glad to see that this continues and they don't charge for this one). They always ask, "how was everything?". I decided to do them a favor and report back to them what they surely already knew, "You guys are really cutting things back". "What do you mean?" he asked. "No bread"... "We haven't offered bread in a long time". Well maybe I hadn't noticed that one but when you add in all the other things that were taken away and eroded over time well now it is in fact noticeable. "You used to offer both soup and salad". Yep he really didn't have a response on that one. I reflected on what the waitress reported to me, "It is part of our NEW menu", like that is some sort of improvement. Then I let him know that a few pickles and coleslaw that was complimentary is now an $8 side order, which is ridiculous. To that, the manager saw that my son had a sandwich and determined that he should have been given a pickle and coleslaw. They did run and get us a pickle and a little small side that you would normally put ketchup in of coleslaw. The Manager proudly reported, "If you ever come back for a sandwich you should always demand to have a pickle and coleslaw". To that I thought about "demanding" all the other small things that added to this place that made it more unique and special than other places but I decided against it and instead exited the front door not thinking about futures visits but of leaving behind the memories of the way things used to be.
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April 2024 by David Feigenbaum
Meat loaf was very good. Turkey dinner very good. Large portions. Service ... very polite and friendly. Atmospere ... clean and tidy. Salads ... the good stuff, not iceberg, Try the starburst salad. Best diner around bar none. Trust me on this one.
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April 2024 by Casey Marie
Great diner. Great food, fantastic service
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April 2024 by Naomi DeCostanzo
Sharon was so good with our young kids, her vibe was just likeable. My son is VERY shy with adults but not her! Food was tasty, wish this diner was closer to our home. Tara found my invisalign that I left behind so this place is just A++ in my book!! Many thanks to the staff here
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April 2024 by QUISQUEYA TV 100 % Dominicano is Back
The best!
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April 2024 by Nadia Melgarejo
This place has become one of my favorite places, because of the food, the service and more.
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April 2024 by Kourtney Jeffers
We had a wonderful meal. The service was great. The food was wonderful. Everything was cooked to order and hot when it arrived at the table.
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March 2024 by Eve Awari
The service was fantastic the moment I stepped in the door. My server was attentive and kind. The price was fair and the food was delicious. I’m definitely coming back.
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March 2024 by Eileen Kimbell-Meaney
New Jersey Diner at its best! Extensive menu, fast service and great food, whether breakfast, lunch or dinner. Wait staff is amazing!
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March 2024 by Evelyn Pilla
Good breakfast and better service.
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March 2024 by Karan Stasse
There's nothing good about this place to wait staff management Etc are the rudest people this place sucks
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March 2024 by Dennis Weisbrod
Excellent breakfasts!
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March 2024 by Jessica Massler
Came here with my husband and friends of ours with two kids. We got seated quickly. The staff was so friendly to the kids, it was great! The kids menu had plenty of choices, and the regular menu has enough for anyone to choose from. We all enjoyed our food. I had the BBQ Cobb salad, and everything was fresh and delicious. Portions are generous. Definitely plan to come back soon!
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March 2024 by Alex
Great atmosphere for a cute date and good food. Servers are also very sweet and professional!
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March 2024 by Maritiza D.
Absolutely love this place! Service and food are excellent. Plenty of food and price was fair. Great place for a quick bite!
