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May 2023 by Nelson Vargas
Elizabeth and all the personal there are great , very professional very good service, I highly recommend the store.
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October 2022 by Eddie Baldofsky
Bryan and James are great employees. They were wonderful in helping me pick out different colors and sheens. They are well informed in what they are doing.
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July 2022 by Dalida Abzagh
The service at this location was a 10/10. The manager Brian, was extremely knowledgeable. He was very helpful in finding the right paint for my needs. Customer service was incredible. Brian was very kind, professional, and enthusiastic. In all my years of shopping at Sherwin Willams, this was the best experience I’ve had so far, thanks to Brian. I would definitely shop at this location again and recommend it to others.
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April 2022 by Melissa Lamanna
Billy was very knowledgeable and helpful. He pointed out undertones that I didn’t notice at first, in certain samples, made good recommendations for a consult and when they didn’t have something in stock he told us 2 closest options on where we could get the paint samples we needed quickly since we need paint for Monday.
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November 2021 by Mir Uka
Manager very rude to his employee. Employee went to ask a question and the manger was like don’t bother me, you know the answer to question. Get out of the office. That’s what happens when people get a little power
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July 2021 by Dave Mosher
Billy was extremely knowledgeable and helpful in answering my questions. Turned what I expected to be an overwhelming trip into a great experience.
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May 2021 by Tami Maher
Initially it went well - unfortunately there was an error with my purchase and when I went back to the store to handle it the Sales person was grossly unprofessional! I did not get the correct product because of his unprofessional behavior and will not go back there ever. I went to one of the big chains and purchased the correct item.
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April 2021 by Robert Vandertoorn
Billy was a big help over at SW. He was patient and handled my handful of questions appropriately. Big help!
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March 2021 by G Garcia
Customer service here is exceptional. Always helpful and knowledgeable about what to purchase and guide you to the right product for your painting product. Billy was a great rep and every so friendly. Thanks!!!
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March 2021 by Adventure z
What Can I say about this store, Great Sales rep (Jerry), Great manager (Joseph), great Staff (Adam and the rest of the team). I'm so glad when I finally started my own business (Calipaintingnj.com) they were and are the team that has assist me along the way. The store does great on getting my orders ready too and sharing product information, did I mention they are knowledgeable about the painting trade. ☺ Great location.
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January 2021 by Hasan Ozgur
Great service . Staff is very helpful and friendly.Thank you Dereck .
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October 2020 by David Carota
I've been going here for paint and stain for about 7 years. I have had the most positive experience with all their management, field representatives and other employees. Becky and G were awesome, knowledgeable, eager to help and extremely professional no matter what time of day or my annoying questions about product specs. - Matt was equally as helpful and went above and beyond on multiple occasions for me, in order to ensure that my own customers were going to be satisfied with the coatings I purchased from this location. Even back when Anthony was the field rep for this spot.... he made sure I had the ability to offer my customers something competitively priced and high quality.... Now with Joe and Adam... and sometimes Kristen, that experience has remained the same. I haven't met every new person for this location yet, but I anticipate nothing less than what I've experienced to date. Joe and Adam have been exceptional in terms of research on the product line and specifications Whenever I ask... and most recently even stayed 30 minutes past closing time to help me color match a difficult shade of blue for a small aluminum siding repair job where the color needed to be as perfect as possible for the minor repair. Seven attempts manually adjusting the formula for tint and Joe and Adam working together - nailed it. I picked what I thought best matched the old siding sample, of the seven smears and the next day, completed the repair,.used the quart they helped me formulate, and the customer was amazed at how well the new siding matched all the other old, existing pieces around it. A total success all around, and absolutely attributable to the experience and professionalism of Joe and Adam... their willingness to go that extra 30 minutes beyond store closing, and commitment to getting it right - is exactly why I use Sherwin Williams products exclusively on all of my projects.... I'm a Fair Lawn resident and owner/ operator of my small handyman business..... this location, it's staff, it's products..... have helped me maintain a great reputation in town due to the high quality service and availability of products that bring every scope of work I accept, completely to life. I am usually very pessimistic - lol .... but have nothing negative to say, or any doubt about this place maintaining a great level.of customer satisfaction overall. Lastly, if I ever suspected an Old lady fight club activity here - you can know for sure, I'd put my own reputation on the line, to call it out. Joe, Adam, Becky, Matt, Anthony.... and everybody in between I've experienced here....have been phenomenal. Every, single, time. Keep up the great work guys. Thanks for tolerating me ?
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September 2020 by Kiefer Lobb
Great store! Adam & Joe took the time to find the perfect complementary colors for our basement. While the paint was being mixed, they ensured we had the right about of foam rollers, buckets and trays for the job.Friendly, down to earth & felt like visiting old friends. Thanks for the help and the painting tips!!!
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September 2020 by Farhanna B Sayegh
Adam was awesome in helping me find colors that I used a long time ago - we had to get creative in recalling what name it was under - but we did it! I also love having Gina help me select colors in my home. I never look elsewhere for paint! It’s worth every penny!
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September 2020 by Steven Bae
Joseph Durante is an EXCEPTIONAL leader and manager at this location. He knew exactly what paint I needed for my building.He was also very understandable with my budget and provided excellent customer service. 10/10 would do the extra commute to work with Joseph again and recommend to other customers.
