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October 2023 by Nick Schobel
Just got my car “washed”. My windshield is still dirty my passenger door is dirty and to top it off it’s scratched I’m done with this place. $30 for me to get my car rinsed off and door scratched I’ll be taking my business elsewhere from now on.
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October 2023 by Farouq
Good job on the exterior of the car wash but not so good on the inside. I got the top package for the car wash and wasn’t happy from the inside but outside I cannot lie was good.
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August 2023 by Vincent Corley
This was my go to car wash until today. I would bring my car in and the owner recognized me and my loyalty to the business and would get supreme treatment. Car looked great and the rain-x truly worked with the rainy summer we've had.Today, the manager was gone and some guy who was about 4'3 with an affliction t-shirt on was running things. He gladly took my money for a ritz but there was no glad on his face. My car ran through and I tipped the $10 I normally do as those guys are busting their butts in crazy humid weather. Here’s the thing though- I don’t send the money to tip bucket- I tip THE WORKERS, who are actually doing the job directly. They are doing all the hard work and I want to make sure it goes into their pocket, with no overhead.They finished up the drying process and I drove off. I get home and my wife is like "what the hell is on the passenger side of your car." I see soap scum everywhere on the passenger side. So I drove back to fair lawn hoping to get a quick rinse - nothing else.I speak to the lawn jockey (LJ) in charge while the manager's on vacation and LJ absolutely refused to run my car back in. Even though, I dropped almost $40+ tips not less than an hour ago. I didn't get aggressive, didn't get mean, just told him " I'm here every other week and take care of the guys, I just want to run it through to get the soap scum off." He says, "yeah you gotta pay. That's looks like concrete." Yeah, cause my wife and I construct buildings in our spare time. I hear one of the guys on the side say to his colleague in Spanish, "it's cause we got tipped and he didn't." They're absolutely right. That's what happened here.I'm not coming back here and it's a shame because I've been a year-long customer and loved this place. The owner is a great guy and the workers from the folks outside to the young lady at the front desk are all awesome folks. One bad apple spoils the bunch. The owner needs to take the lawn jockey with the affliction shirt and keep him away from any customer relationship management.
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August 2023 by Angelo Cristini
Very convenient. Getting your oil changed and the car washed for free with oil change.Very polite and professional business. Top notch
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August 2023 by Maria Paula
Wil is very nice and so helpful. I like getting oil changes here and plus you get a free car wash.
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August 2023 by Cynthia G.
Got an oil change from this location by "Willie". He tried to upsell me some other services, I declined. He then allegedly loosened a bolt intentionally. he was acting suspicious with me during the oil change, shortly after leaving my car started making a noise, my car is brand new (2023). I took it to a trusted place and they confirmed there is no other way this could have happened except by someone intentionally loosening it. This "Willie" guy was either being spiteful or wanted me to return for more services. Not coming back.
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July 2023 by Vincent C.
This was my go to car wash until today. I would bring my car in and the owner recognized me and my loyalty to the business and would get supreme treatment. Car looked great and the rain-x truly worked with the rainy summer we've had.Today, the manager was gone and some guy who was about 4'3 with an affliction t-shirt on was running things. He gladly took my money for a ritz but there was no glad on his face. My car ran through and I tipped the $10 I normally do as those guys are busting their butts in crazy humid weather. Here's the thing though- I don't send the money to tip bucket- I tip THE WORKERS, who are actually doing the job directly. They are doing all the hard work and I want to make sure it goes into their pocket, with no overhead. They finished up the drying process and I drove off. I get home and my wife is like "what the hell is on the passenger side of your car." I see soap scum everywhere on the passenger side. So I drove back to fair lawn hoping to get a quick rinse - nothing else.I speak to the lawn jockey (LJ) in charge while the manager's on vacation and LJ absolutely refused to run my car back in. Even though, I dropped almost $40+ tips not less than an hour ago. I didn't get aggressive, didn't get mean, just told him " I'm here every other week and take care of the guys, I just want to run it through to get the soap scum off." He says, "yeah you gotta pay. That's looks like concrete." Yeah, cause my wife and I construct buildings in our spare time. I hear one of the guys on the side say to his colleague in Spanish, "it's cause we got tipped and he didn't." They're absolutely right. That's what happened here.I'm not coming back here and it's a shame because I've been a year-long customer and loved this place. The owner is a great guy and the workers from the folks outside to the young lady at the front desk are all awesome folks. One bad apple spoils the bunch. The owner needs to take the lawn jockey with the affliction shirt and keep him away from any customer relationship management.
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June 2023 by John Whitford
Quick and good. They changed my oil, replaced the battery, added freon to the AC system and changed the cabin filter. The price was very reasonable
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June 2023 by Kiara D.
Only giving a one star because I can't give a zero. Super expensive for nothing. They do a terrible job leave streaks don't even pass the vacuum when you pay for vacuum. Just don't go enough said.
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May 2023 by Elegance store
I just got a “deluxe” car wash and I had to clean my car myself afterwards. I was very nice to the man and asked him if they can please make sure the inside is really clean. He said ok. Didn’t think I was asking for much since I am paying for the deluxe service. Even if I just paid for the regular, the inside shouldn’t still be dirty. Also, this isn’t the first time my car has these weird scuff marks after getting a car wash here. If I’m paying for a service then I expect it to be done properly. Seriously they need to step up their game.
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April 2023 by imluzcusi
I went there yesterday and had the worst customer service by someone called Joaquin. He was very rude, sarcastic, and did not have respect. I do not even think he was the manager to talk about how the business operates. On the other hand, David was very comprehensive and respectful, but the services was ruined already.
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April 2023 by Hiba Rahman
Extremely long wait (50 minutes) for an oil change that takes 8 minutes. Workers were unfriendly. I did not appreciate that I couldn’t sit in my car during the oil change like valvoline/ other spots. Didn’t show me my oil level afterward. Waiting room was cold & comfortable. This is a definite hard pass for next time. Absolute 0/5 stars.Service: Oil change
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April 2023 by Danielle A.
They scheme and work numbers everytime you come here. They will try and make you spend more than you need to and conveniently there is always a new issue that they can help you out with. I wanted a regular oil change and they charged me for things I didn't want to do to my car, without asking for my approval. The only bonus was the free car wash. The snippy girl at the front desk and the mechanic with the blue eyes and reddish blonde hair are the worst! DO NOT waste your time or money here!
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March 2023 by Salvatore Lazzara
Been a customer for over 10 years but will never go back again. Went for an oil change and showed up at 5:40pm but they turned me down stating that they were closed when their website clearly states they close at 6pm. When I said that to the receptionist she responded that they needed to leave by 6pm. If that’s the case then your closing time should be adjusted to 5:30pm. That’s not how you treat your customers.Services: Full body wash
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March 2023 by Brandon Chambers
They’re quick and efficient with their oil changes but watch out because they’ll ALWAYS try to add on something like an engine flush or air filter
