Collision Restoration is a reputable auto body shop serving Essex County, known for its commitment to customer safety and satisfaction. The team, including friendly customer care associates and knowledgeable estimators, is dedicated to guiding clients through every step of the repair process. Technicians receive ongoing training to ensure high-quality repairs. Customers consistently praise the outstanding service provided by staff members like Nicole, who is noted for her professionalism, knowledge, and courteous demeanor. Many reviews highlight the team's ability to communicate clearly about repairs, with updates provided regularly to ease customer stress. Clients express gratitude for the seamless experience, noting that the team makes an effort to ensure everyone feels informed and at ease. The quality of workmanship has garnered a reputation for excellence, with past customers returning for reliable service over the years. From collision repairs to detailed craftsmanship, the repairs leave vehicles looking new. Overall, Collision Restoration is highly recommended by customers for its exceptional customer service, fair pricing, and dedication to quality, assuring that vehicles are in good hands throughout the repair process.
Owner Eddie Day arrived at 111 Clinton Road in Fairfield with a toolbox, $200 and a dream of creating one of the finest collision repair facilities in the state. ?We walked into an empty building with trash stacked to the ceiling, no heat, and no electricity,? he recalls. Fast forward to the present day: 17,000 satisfied clients later, Collision Restoration is the premiere independent collision repair facility in the area. ?We are proud of our humble beginnings,? Eddie notes, ?and remembering where we came from and what our focus is helps us do the job right every time. We do everything we can to make the repair experience pleasant; customers keep coming back because they know we?ll treat them right and provide quality repairs.? Cost is determined by the job.