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April 2024 by Cem Alp
2 of this drink costs $9 med iced coffee with milk and on the board at drive tru says $3 each
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April 2024 by Kylie Edit
Iced coffee was extremely sour. No cars but had a long wait. Went around 7 pm.
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February 2024 by Julia A
Wow. A big change in the employees these months. Can we have employees that actually know what they doing? There was this young slim girl who was always on top… she was super sweet and helpful, and then also two tan young guys who were also very quick.. what happened? Now the employees are lazy and take 15+ minutes just for my iced cold brew. Yike
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February 2024 by Jules Kris
Wow. A big change in the employees these months. Can we have employees that actually know what they doing? There was this young slim girl who was always on top… she was super sweet and helpful, and then also two tan young guys who were also very quick.. what happened? Now the employees are lazy and take 15+ minutes just for my iced cold brew. Yike
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January 2024 by Angie Melesio
Just went here to get some ice cream and witnessed an older lady employee be so rude and racist to another customer. The customer was asking for a cake and the lady was unwilling to help. When the man walked away to retrieve a cake, she turned and said “I can’t help you if you don’t speak English.” I was shocked at the open racism this woman displayed and that she would say something like that in the face of another customer who she does not know the background of. The place was not busy at all and this woman could not take the time to be respectful and do her job. I automatically felt disgusted and unwelcome in this establishment and I wasn’t even the direct target of such a comment. Will not be returning. Do better.
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December 2023 by Andre Gabuardi
my first stop in the morning, midnight 3 sugar 2 cream are
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November 2023 by Samantha Ervey
I work with special needs students. This Dunkin Donuts is absolutely wonderful with my class. They are patient, kind and so professional. Can’t say enough good things about the staff here.
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November 2023 by El Robins
Made a to go order with wraps and drink. When I went to pick up the order only the wraps were made. My partner waited patiently to ask about the drinks and staff (an older caucasian lady with brunette hair ) was very rude and unprofessional. Instead of asking her name, she ruffles thru multiple receipts and asked if she was María (which seemed racial) and then made the drinks and sat them behind the counter instead of giving them to her. We will never be back. Very disappointing.
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November 2023 by Michael Chupinka
The slowest drive thru ive ever been too, no matter what time of
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October 2023 by Sean125
Ordered iced americano, it was so bitter to a point I could not drink it at all so threw it out after one sip… please change the filter
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August 2023 by Trishala Sherigara
As a Dunkin lover, I must admit that this particular location isn't the best. On one occasion, they gave me Avocado toast without bacon, and I didn't realize it until I got home, making it inconvenient to go back. Another time, I ordered 3 orders of hash browns, but they only gave me 1, luckily I noticed before leaving. While the food is still great since it's Dunkin, the staff and service at this place leave much to be desired. I would recommend double-checking your order before leaving.
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May 2023 by Bill Z
I stood at the pickup counter thinking I was invisible. The staff that works the hot food behind the pickup counter completely ignored me.When a drive-thru staffer came near the counter where I was standing (forever) I had to yell Excuse Me, to get her attention. If I didn't know better she did not want to make eye contact. After I got her attention she questioned the person standing next to her and she responded by holding up a little bag and ask me it its mine after she tossed it to the counter. I responded 'how would I know ?' Then the person I questioned lifted up a receipt that was laying in the 'pick up' slip printer and said ...this yours? And I said is it a macchiato? Then she took off to the coffee section and yelled to me its being made right now.In my 20 plus years of retail as management, I would term the person working the hot food. All she did was walk around and avoid eye contact.The person from the window realized what happened and got it done but, never took the time to apologize although we both know who dropped the ball.I go to Dunkin 4 days a week for at least two drinks totaling over 13 bucks. I would think the pickup station would get more respect then it does here.I usually frequent the store at Myrtle in Boonton, its open 24 hours with a full assortment of doughnuts all the time. And I will say, when the pickup slip printer makes a beeping sound they are all over it.If it wasn't for Myrtle reopening and going 24 hours with great service and doughnuts in stock at all times (other stores in the area have zero stock as the 5 o'clock hour rolls in) I was going to return to starbucks.In my opinion the Myrtle store has the best management among all the locations I have tried in the area.
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May 2023 by Michael Keough
I would definitely have given this Dunkin location a five except for the fact that you never know as a customerwhen they are going to lock the front door at all random times of tge day. This dunkin location is great and run well if and when a customer can walk into it when they are supposed to be open. The last two times I tried to go there (once around 3:00 pm; another time around 8 pm) the front door was intentionally locked by the employees inside. I even phoned them from out front and asked what is the story here with locking the door during online advertised hours of operation? They said they choose to do that when they feel they do not have enough help on duty. But, they put all emphasis on the drive-up window. I NEVER drink coffee or eat in my car. This is a real turn-off, and deters me as a customer from wanting to go out of my way to visit this Dunkin as I used to do, because I have always in tge past liked this particular Dunkin store location. It is a real shame, and surely will make them lose more and more walk-in business. People see this, and get very disappointed, and just go walk into the QuickChek or Wah-Wah stores which are next to and across the street from this Dunkin.
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May 2023 by Nicholas-Ryan Calcado
Standard Dunkin, service can be slow at times.
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April 2023 by Mitchell Dickson
As long as the owners son is not working on a particular day you'll be served within 5 mins...if he happens to grace us with his presence on a particular morning, go