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November 2023 by Millie L.
Yes that is the best place to go to for hardwares, faucets, sinks, bathroom stuff. I'm like a kid in a candy store there..also the staff is lovely to work with. They really know their stuff!
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September 2023 by Cheryl Dennison
Walked in there today to probably spend 30,000$. They were horrible. The lady at the desk had about as much personality as a dead cow. NO customer service. Looked around and got no help so walked out! The worst. ?
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June 2023 by Richard Laudadio
Good place to browse for fixtures for the kitchen and bathroom. They sell mostly higher end fixtures and have a great amount of them out to look at
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February 2023 by Mitchell Kirschbaum
Super quality an variety og products. A little on the pricey side
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September 2022 by John Rylick
A great place to shop for special items. Thanks
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September 2022 by Lena B.
Been working with Mercy for years and she is absolutely a pleasure to work with. We renovated home and did 4 baths with 4 toto wall mount and other items - she was very patient with us taking the time to show different options and steering us away from items that might not work with what we needed. We prefer to continue to work with her as we renovate our kitchen. I know she will point us in the direction we need to be based on how we plan to use the kitchen. Thank you Mercy!
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September 2021 by Bill Vogl
This is the best company to go to for all of your plumbing needs. Very professional and dedicated.
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August 2021 by Steve Goodreds
Overpriced no service whatsoever. No one in place and many old ladies supposedly working but doing nothing.
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July 2021 by Leo Emmanuel
Excellent show room
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December 2020 by Rebecca Kirk
We all run into issues from time to time, but what sets a company apart is their customer service and response even if they don't always have the perfect answer. Hardware Designs is excellent for that. They are extremely professional and responsive and fair. Excellent Customer Service!
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July 2020 by Joe Mama
Hardware designs used to be my go-to for all my needs, especially because the employees were a pleasure to deal with. Unfortunately, since the change in ownership it appears to be a totally different business. Garet is a lazy excuse for a manager. It's obvious they treat both customers and employees poorly. Only the bottom line matters, right Garet?
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May 2020 by Keith Fleischman
I've bought tens of thousands of dollars in their merchandise in the past. I have made 3 calls over the past 3 weeks to replace a shower head and hose which I purchased at Hardware Designs. I have also left a message on their internet site. The receptionist I spoke to said that "Rocco will get back to you" each time, including the last time when I explained that I had called twice before without hearing back! I know the Covid 19 crisis is difficult, as I am a front liner in healthcare however there is no excuse for this king of customer care. Not even a call back??? Really? Trust me, I will find somewhere else for my next project.
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March 2020 by Leslie Gilbert
Gorgeous merchandise. Very friendly, helpful staff. I bought many complicated items there to renovate two bathrooms. I needed extra help with a shower head that was defective. Also I needed the glass shelves for my medicine cabinet replaced when my electrician dropped them. Monica made good in both situations. She went out of her way to help me. This is an excellent establishment.
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March 2020 by wayne dubin
Brenda Miller is great! She helped us with six bathrooms and our kitchen. Great selection
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December 2019 by Jorge Wilson Patiño Velásquez
The customer service is horrible. They have a good selection but the hardware took forever to arrive home and it was delivered incomplete. The other parts got lost. And more than a week to get a response and still waiting. No response. Do not use this place. Maybe get some estimate and buy it in another store.
