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August 2021 by Ben Gardner
The worst customer service. Maybe they just have the wrong number posted but the guy behind the number was the opposite of helpful.
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July 2021 by Matt Pendolino
I've always had good experiences here. Glenn has always been most helpful in servicing my orders, and while maybe not as price competitive as a U-line or other large manufacturer. they have stock and are great for local pick up's
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November 2019 by Jorge G
No one even bothered to ask me about my product, sizes, quantities, etc.. like all other box companies do. They must be doing very well if they can afford to turn down new business without knowing about my product and current needs!
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April 2019 by George Osborne
What a joke. You have to beg to have a rep call you back. They said there was no bid for my boxes!!!!!! Wait you are a manufacture of boxes, what do you have to bid for. They told us they had our box style in stock and simple to make. Yet they do not have the professionalism to call you back. Horrible way to do business.
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April 2019 by Lotta Karlsson
Had the worst possible experience with one of the sales reps who basically refused to take on new business without giving any explanation why. If I was the CEO/owner of this company I would start monitoring the communication with customers.
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April 2019 by Jorge Gamboa
No one even bothered to ask me about my product, sizes, quantities, etc.. like all other box companies do. They must be doing very well if they can afford to turn down new business without knowing about my product and current needs!
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January 2019 by Herb W.
TOTAL RIP OFF ARTISTS! I was giving them an order for 150 custom made boxes. They gave me price of almost $12.00 per box but when I told them I bought them before from another company for half the price they slashed their price in half. Then they send an email to confirm order and send back with signature. But they have no sense as they emailed my whole credit card number instead of last 4 digits through an unsecured website. Told them if my business card number gets loose they will have problems. Also any company that takes credit cards has to sign off that they won't do stupid things like this or you lose privilege to take credit cards. Stay far from them! ...
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December 2018 by Jessica Reynosa
I only gave them 1 star because I had to. This company is rude from the person answering the phone to the person taking your order!
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July 2018 by Tal Lev
Rip off. Charged me $4.65 for a medium-size box. Same costs under $1.50 at Home Depot or U-Haul. Buyer beware.
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June 2018 by Tal L.
$4.65 for medium-size box (the same costs $1.50 or less at Home Depot or U-Haul, retail). Ripoff.
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April 2017 by hussein ahmed
Terrible company. Not helpful. No reasoning to why they wouldn't help us out, which is extremely rude and unethical. Do not go to this company a bunch of rude animals!!!! Said he had no time to speak on the phone to me.
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March 2016 by Emily W.
DO NOT USE THEM. Terrible service. Called to get more information to potentially place an order and the guy was so rude. Do not waste your time calling them to order boxes and packaging supplies because the service is far from good. YOU'VE BEEN WARNED! STAY AWAY.
