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February 2024 by Jessica Sosa
This morning I went in to submit my passport application. I scheduled an appointment a few days prior but for some reason, I never received a confirmation. So when I was looking for it this morning, I panicked. Either way, I decided to go anyway.Upon arrival no one was at the desk, so I rang the bell on the counter. A nice lady walked up from the back. Once I explained my situation she told me to hand over my documents.While waiting for her to start the process, 2 people walked in. She was very attentive and great at multi tasking. After she reviewed my stuff and I paid, she explained how I could track my passport and what to do if I wanted to expedite the process.Overall the process was quick and would recommend this location for this!
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January 2024 by Tahimi Ante
Worst post office, missing mail consistently.
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December 2023 by Floridalma Soto
I was really great full I thought I booked my appointment and could not find my confirmation and the manager took me in ! Lady in front and Marvin were really helpful! Great people
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August 2023 by Carla Guastella
I found this post office to be excellent. The staff was extremely helpful and kind to me. I was there for a passport appointment and they made sure to walk me through all the steps clearly! Extremely patient and helpful; 5 star experience for me!
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July 2023 by Francisco
Never have I been to such a bad Post Office. People working there are terrible at their job.
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March 2023 by Suzanna Jovic
Can’t believe how rude I was treated. , they simply don’t care how they treat people!
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January 2023 by Krys C
The people have always been nice but today over 20 minutes late. Understand emergencies happen but maybe there should be more than 1 person to open up and if the price of mailing goes up I understand.
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January 2023 by Thomas Stampe
Love this post office always friendly and courteous. Never too crowded best post office in area.
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December 2022 by Kat Roman
There is this one post office male staff who is so rude. He is tall and fat and is super passive aggressive. Today I had a negative encounter with him because he was being aggressive with me and I defended myself. I noticed that he is especially rude to people with language barriers and makes customers feel stupid. Someone needs to get rid of him. the other two staff that work there- Hispanic female and black dude with dreads are way nicer. The other guy gotta go!
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December 2022 by Carlos T.
The passport service is a JOKE. The team working here is a mess…. a disaster like every other offices.
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December 2022 by Danny X11
They try to tow my car cuz I park there for 5 min the tow truck ask me for $200 to release my car or he said I will pay more money if he take the car to there lot scammed so I pay the $200 plus the guy had very bad attitude scammed
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December 2022 by Katherine Ortega
They are not responsible it supposed opens at 8:00am I’m waiting outside for more then 30 minutes
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October 2022 by David Wilder
Always receive courteous and efficient service from Postmaster English, Devin and his entire team. THANK YOU for being a great public resource in the neighborhood!
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September 2022 by Carlos Titos
For those that are providing reviews of 3 stars or higher...either you are mentioning a completely different location, or you dealt with employees that care. My experience was short, but it was enough to tell me the vibe of a place. I was there for a passport renewal appointment and frankly while the experience itself was good based on the element of time, there is a fine line there. I was told by the attendant to provide my documents, and then when I presented my ID, I was advised to provide a birth certificate. (The state dept says either a birth certificate OR an old passport is valid, and I provided the passport). I questioned the extra ID and I was immediately questioned that it might be delayed (if the state dept disagrees with what I provide let me hear from them). Also, this same attendant didn't want to take passport photos (she didn't even allow to smile) and her colleague only cared about taking his vacation. My appt only lasted 10 minutes but frankly with the line out the door and the impatience of customers, certain workers here at this location either need to be retrained or given another job. The location is convenient for anyone in Fairview or North Bergen, but that's about the best it can offer. I'd say try other USPS locations before considering this one
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September 2022 by Samster A.
if I can rate it negative 5stars I would over and over again. I went there today and the guy behind the counter was so rude I asked to talk to the manager but of course the manager was "busy" he was in the back on his phone bc u can see Him sitting there . all I asked was why my package that someone sent to me was sent back to them. when my name and Address is correct on there. he tells me I don't know I didn't deliver ur mail now did I. I said I know u didn't . n he kept going jumping down my throat. I live right around the corner and I always have a problem like if u don't wanna work there then find another job. everyone is only rude in there or thinks they have some power over you. it's so sickening how cruel & evil people are smh ! They should definitely investigate this post office bc I know they have a towing scheme going on people aren't stupid. we see with our eyes and we hear with out ears! Come on let's do better .
