-
February 2024 by Lisa Marzella
Seng Couture provided the best mother of the bride experience. The staff is outstanding shoutout to Kate who found me and the mother of the groom our perfect dresses.
-
February 2024 by miranda rasmus
Had a great experience with the consultants and getting my dress tailored but every time I talk to someone on the phone they are extremely unprofessional, not nice, and just hang up the phone. They seem bothered to answer any questions and this has happened 3 times with 3 separate receptionists. Such a same and poor customer service.
-
February 2024 by Nicolette
Seng is great the place is overall great but the service is what makes them stand out. Kannitha my stylist was amazing and went above and beyond. Everything I communicated to her she understood and I said yes to the dress. 1000% reccomend Kannitha a million times over and Seng
-
February 2024 by Christine Wagner
Bridal staff were polite, friendly and efficientMy future daughter in law found a beautifulWedding dress, Edith really listened to herRequests and found her the perfect dress
-
February 2024 by Samantha Puja
Cathy at Seng Couture made my wedding dress shopping experience absolutely unforgettable! Her expertise, attention to detail, and genuine passion for helping brides find their perfect gown truly set her apart. Cathy's personalized approach and humor ensured that I felt not only comfortable during try on but also so special as she brought the actual dress designers by to say hello! The entire process, from arrival to farewell, was seamless, and Cathy's warm personality made every visit a joy. I highly recommend Cathy at Seng Couture to any bride-to-be looking for an exceptional and stress-free dress shopping experience. Thank you, Cathy, for making my dream dress a reality!
-
February 2024 by Toni C.
My niece Heather said yes to the dress!!! With mom, grandma, aunt and cousin in tow we all headed out to see what my niece picked out to wear in her special day. upon entering the store we were greeted by Anthony. Anthony went above and beyond to make sure this experience was a great one. you can tell that his heart and soul was completely into making sure Heather was happy and comfortable and he treated the rest of us the same way. Anthony was a total pleasure to work with. I really can't say enough about Anthony. The time went by so quickly and my niece is so happy and she will really shine on her wedding day. The price of everything was affordable and we never felt pressured. Thank you Anthony for being so patient and kind and making this experience a memorable one!
-
February 2024 by Toni T.
My niece Heather said yes to the dress!!! With mom, grandma, aunt and cousin in tow we all headed out to see what my niece picked out to wear in her special day. upon entering the store we were greeted by Anthony. Anthony went above and beyond to make sure this experience was a great one. you can tell that his heart and soul was completely into making sure Heather was happy and comfortable and he treated the rest of us the same way. Anthony was a total pleasure to work with. I really can't say enough about Anthony. The time went by so quickly and my niece is so happy and she will really shine on her wedding day. The price of everything was affordable and we never felt pressured. Thank you Anthony for being so patient and kind and making this experience a memorable one!
-
February 2024 by Fernando G.
This place thinks waaaay too highly of themselves and can not be bothered if they think you can't afford their dresses. The short blond hair woman was extremely rude and snobby. And after reading the reviews we're glad we didnt waste our time here or any money!
-
February 2024 by Veronika Alva
I am posting this with the hope that management stresses to their staff the importance of professionalism especially in a business that deals with one in a lifetime moments. I didnt go there just to buy another dress; this was to be my wedding gown. An appointment was scheduled for my bridal gown selection on Saturday at 4:30pm. On that Friday, I received a follow up text confirming my appointment for the next day. I could not wait to share this moment alongside my bridesmaids. We had all requested time off work to make sure to be present. Surprisingly, on Saturday morning a few hours before my gown selection, I received an email stating that my appointment was rescheduled a whole week later to the next Saturday in February. I immediately tried various times to communicate by text since this had been the method which my appointment was confirmed. After unsuccessfully reaching out, I decided to call the store directly. It didn't get any better from there. I asked why had my appointment been rescheduled. I never received a courtesy call about the intention of rescheduling. I was at a loss. I let them know that my bridesmaids and myself have a very limited schedule due to work. I was then told that their system doesn't even reflect my appointment until the next Saturday. I tried to explain to them that my appointment had already been confirmed the day before. They kept insisting that I was wrong because there was nothing recorded in their system At one point, I had to ask the representative to stop talkng over me because I had a right to be heard. I let them know their treatment was unprofessional. I could not believe I was being disrespected by the same people I understood were there to help make my day special. In the end, they tried to backpedal and give me an appointment at a later time. I was no longer interested in doing business with a company that doesn't strive for excellent customer service and leaves a prospective client feeling degraded even before entering the premises. They have now continued to harass me with texts and calls asking if I would reconsider. No thank you Seng Couture. To this day, I still don't know why my appointment was even rescheduled.
-
February 2024 by Alyse Osher
I had an amazing experience at Seng Couture. My bridal consultant, Rachel, pulled the styles I requested, gave good advice, reassured me and didn't make me feel rushed. When one dress wasn't available in store she pulled a very similar one and when choosing between 2 colors, she took the time to pin another skirt underneath to give me the visual. My 1st and last time dress shopping since I said yes to the dress.
-
February 2024 by Denise B.
I said yes to the dress!!! I came 7 minutes early and they were able to get us started. They found the dresses I wanted to try on and the one I really wanted. I shopped at other stores and this one has a larger trying on area. It has a more private area for you and your guests. Rachel was fantastic and listened to what I had to say and what I wanted too.
-
February 2024 by Jeannette J
I went to Seng Couture to try on wedding dresses and the lady who helped me was Jennifer. I was not super excited about the experience due to my own insecurities and Jennifer made my experience absolutely amazing. I tried all the dresses I picked out and wasn’t going to make a decision that day because I was on the fence but after talking to me and getting to know my style she wanted to pick out a dress for me to try. As I was trying it on I told her I was probably not going to say yes today and she was super supportive of my decision. Then I saw how the dress she picked for me looked and fell in with it. She knew exactly how to make me feel comfortable and beautiful. I cannot thank her enough for how much she helped me. She is absolutely amazing and so sweet!
-
January 2024 by Camille
At Seng Couture, I experienced an exceptional bridal consultation that surpassed all my expectations. The moment I stepped in, I was greeted by Cathy, who immediately sensed my nervousness and went above and beyond to put me at ease. With an innate understanding of my concerns, she expertly guided me through the selection process while diligently respecting my budget constraints.Throughout the appointment, my initial anxieties dissipated, transforming into sheer delight. Cathy's impeccable taste and keen eye for detail were evident as she curated a collection of seven exquisite dresses for me to try. Each gown I slipped into made me feel increasingly beautiful, as if I were discovering a newfound splendor within myself. Cathy chose designs that I would not have picked out on my own, yet each dress was nothing short of spectacular, making it clear that she genuinely understood my style and the vision I had for my wedding day.It was a revelatory experience; for the first time, the reality that I was on the verge of marriage truly sank in. The entire team at Seng Couture contributed to this magical feeling, enveloping me in warmth and excitement. They have my deepest gratitude for not only making me look but also feel absolutely amazing—an essential milestone on the journey to my wedding day.
-
January 2024 by Fred Z.
The worst experience ever!!! They do not live up to what they sell, my brides was ruined. She paid $1300 for alterations that were done incorrectly and incomplete where the day of the wedding at the reception hall. We had to go to the store to get a box of safety pins just to have her gown fit, right, they sell you the world extremely expensive, and do not deliver the day you pick up your gown, and when it was brought to their attention with videos and pictures, they want nothing to do with us basically take your money and don't call us. They made our wedding day. Very stressful. I wouldn't go to them for a Girl Scout outfit.
-
January 2024 by Sofia Abd Elhady
Highly recommend! Allana was amazing - I couldn't have asked for a better stylist. She was so sweet, kind, and very attentive. She really made the entire experience very easy, enjoyable and overall magical. After only trying on a few dresses, I found the one! I couldn't have done it without Allana.