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March 2024 by Robert Germo
The gentleman that helped us was friendly but ordered an incorrect item that I did not become aware of until later in the evening.
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March 2024 by Janice Jurgensen
Super professional and knowledgeable. Cricket answered all of my questions calmly and completely. Best service I could ask for!! I. Would highly recommend going to the Flemington store for any help you may need! Ask for cricket
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March 2024 by Gosia Munz
Elijah was a pleasure. His personality makes your day. Super helpful and knowledgeable as well. Great costumer service.
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February 2024 by Debbie Pawa
I want to tell you what helpful, attentive service I received while purchasing and setting up my new iPhone this week. Two customer service reps, Adam and Ezekeil, made my purchase of an iPhone 14 as pleasant and easy as can be. I am someone with little understanding of cellphone technology. Both reps exhibited much patience and explained things in a way I could readily understand. They respected my budget and gave me the time I needed to make my decision. I am very happy with my purchase, and equally appreciative of their help.
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October 2023 by Dominic Ndirangu
Cricket was really patient and helpful throughout the time I visited the store. She ensured a seamless process and offered thorough solutions to all my questions about phone problems. I recommend their services. Should I need support in future, I will visit again.Thank You Cricket for your great support.
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October 2023 by Leah B
worst store i’ve ever been to.it’s saturday 11 am, the doors are locked and no one is inside. no one is answering the phones. they were open 30 minutes ago when i stopped in the first time, and the associates weren’t helpful then.i feel like a bother to the associates every single time i come here.
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October 2023 by Katheryn Capellan
Cricket is the best manager ever. Great experience thanks.
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September 2023 by Anya Distler
Absolute worst AT&T store I’ve ever visited and I’ve been with this carrier since 2001. Have always had bad experiences with incompetent employees giving me wrong information about promotions, account details, etc. Against my better judgement, ran in here to pick up a last minute birthday present for my mom. The first associate I spoke to didn’t even know how much the phone was that I asked about, and quoted me $450 more than what it actually was. Then a guy took over, I finished my transaction and went on my way. My moms new phone overheated and started glitching the next day, and when I called to talk to the store, I was put on hold mid sentence, and rerouted to their call center. I called 11 times before I was able to ask someone at the store to speak to a manager, and then I was rerouted once again. I FINALLY was able to ask someone on the 13th or 14th call if I was able to come in and return the phone since there’s clearly something wrong with it, the man on the other end said ‘yep bring it in’ and hung up. My mom went into the store to exchange the phone, and was met with yet another incompetent employee who told her there was nothing they could do, and she had to drive to Bridgewater to go to the Apple Store. Seriously, what is wrong with their training department that no one ever knows what they’re talking about. Basically, if you’re buying any apple product, do yourself a favor and just go to Apple directly.
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August 2023 by Elsa O'Brien
RJ Zimmerman was beyond amazing to work with. We were about to leave ATT because we were paying way to much for our cell service. He not only saved us as a customer but he lowered our bill BIG time. So RJ, WAY TO GO!! Hard working employees are hard to come by and I hope ATT appreciates you and your customer service. Thank you VERY much for all your help. I highly recommend him!The O'Brien's
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August 2023 by Kerry O'Keefe
I had such a fine experience shopping at the store today. My salesman Omar was friendly, knowledgeable, professional, and an absolute pleasure to work with. The other salesman, Justin, appeared to be equally professional. Between the two of them, every customer that came in the store was treated with respect, care, patience, and never left sitting for too long without someone attending to them.I was absolutely surprised, and delighted. I highly recommend this store!
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July 2023 by Nandi Kegode
Omar and RJ were absolutely incredible! I was in such a bind and really didn’t expect to get my phone fixed that day! Not only did they fix my phone, but they gave me information about to improve my experience with my phone and the manufacturer which really empowered me as a customer.Such nice, attentive and knowledgeable employees at this store! Thank you both so so much!
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June 2023 by Mike Buck
Excellent store if you need help. The place is really clean and everyone helping me was amazing, especially Omar and cricket. they went above and beyond to help me fix my phone issues. if there was 6 stars they would get that. thanks again!
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February 2023 by Amanda Regan
Omar and Taqiyyah have been amazing helping me sort through the hardware and billing questions we have had in our family phones. I know every time I come into the store they will take care of us. I am grateful for all their positive help.
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February 2023 by Caitlin Viespoli
Cricket was so helpful and patient when my family went in to upgrade phones and switch providers to AT&T. Cricket made the process seamless and thoroughly answered all of our questions. If I ever have a phone issue I’ll be going back and making sure cricket is there to help!
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February 2023 by jamie muller
cricket helped me out at the store and made sure i got one of the best deals out of my phone plan. she was also super easy to work with, friendly, and gave an overall great experience to a usually painful process.
