BJ's Wholesale Club is a well-organized store with clear signs, kept beautifully. Many find shopping easier, especially using the BJ's app to scan items and apply coupons. Positive experiences are frequently highlighted, with customers mentioning wonderful, pleasant, and extremely helpful employees who make the experience great. Special shopping hours are offered for members age 60+ and for First Responders. However, some report consistent issues with products being out of stock and not restocked, particularly for items like baby and laundry products. This can be frustrating over several weeks. Despite this, many customers express high satisfaction, especially with services like the bakery, where a graduation cake turned out perfect and much better than expected.
I've been a member for over a decade and I'll never switch. Great customer service and reward program.
June 2025
Good deals and these huge beach blankets will be a hit as well as the dinosaurs and school bus for my 2 y/o grandson.
June 2025
Staten Island BJ’S is 100% better than Brooklyn, special Bay Ridge BJ’S location, easy to park, plenty of shopping carts, no crazy lines! Just missed no BJ’S Gas available, otherwise will be 5 star.
