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January 2024 by Dalton Dennis
It was my girlfriends first time car shopping, which can typically be stressful with lack of knowledge and the entire process.Matt was our sales rep and he was absolutely phenomenal. He was extremely personable as well diligent with experience. He was not pushy or aggressive in the way he handled a walk in sale!We also worked with Chris from finance who also made the purchasing experience beyond wonderful. For a first time buyer the finance process is one of the most chaotic and stressful parts of the experience, but Chris made the entire process very smooth and well explained.We left the lot with a 2024 Q3 which will be the first of many Audis we will be owning!!You have certainly earned a client for life. Thank you Audi Flemington! Thank you Matt, and Thank you Chris!
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December 2023 by Darlene P.
I had just bought my Audi Q5 used (not from the dealer) and I found I had an issue with my license plate holder. I pulled into Audi and they could not have been more helpful. They found me a part that would work and installed it free of charge within 15 minutes. I will definitely be bringing my car here for future maintenance. Excellent service!!
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November 2023 by Edward Snyder
I would recommend this dealership, my experience so far with them is very good. I just purchased a new Q3, it is a great car for the money. They are extremely responsive to questions and concerns. I look forward to using their service dept as needed. I am very happy with my new Audi and appreciate that they didn't mark it up with additional dealer profit.
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November 2023 by Jennifer Wagner
Just this weekend I purchased my car from flemington audi. Rich Tudanger was great! He was very knowledgable, honest, and I trusted him when making my decision. I knew he was the one I wanted to help me find a car after my sister had a great experience a few months ago with him. Thanks Rich!!
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November 2023 by Andrea Quinn
I recently purchased a car from Audi of Flemington. Rich Tudanger was my salesman. He did an amazing job of finding the vehicle that I wanted. He was not pushy or salesmanlike. He was knowledgeable and very helpful when answering all my questions. The whole process was easy and seamless. I would highly recommend this dealership as well as an Audi. This is my first Audi and will not be my last!!!
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November 2023 by Ronald Garutti Jr
I recently purchased my first Audi from Flemington. It was a great experience. The entire team was excellent. My advisor was John Rachmiel and he was excellent from start to finish. I highly recommend John and the dealership!
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October 2023 by K S.
If I could give a "no star review" I would. I have a 2015 A3. It spiked a temp gauge and wanted to see if it was a sensor issue or something actually that needed more attention. I dropped my car on a sunday and received a call on monday. The "Customer Care Specialist" asked if I had received the video from the mechanic. I had not. I asked if it was via email or text and she said text. I told her I had not received anything from the mechanic and apparently there was no need from her standpoint to have it resent. She informed me that the breather and crankcase had issues that required $2300 of repair work (including labor). She also said the mechanic found a leak in the thermostat. He said that needed replacing and that he suggested I also replace the water pump. I asked if the water pump was damaged and she said no, but the mechanic is suggesting it so that if it failed sometime down the road, I would avoid having to duplicate labor costs (since the pump and thermostat were next to each other). I said, if it's not broken I'm not going to pay to replace it and I asked for an amended estimate. She informed me that the mechanic had left for the day. She was going to text him and see if she could get a response but if not, she would get one tomorrow and let me know. This was on a Monday. Tuesday came and went, no call. Wednesday came and went, no call. Thursday at 11:36 am I CALLED and asked about my vehicle. If I hadn't called there was NO WAY I was getting a call from them. The Customer Non-Care Specialist" said "oh hey sorry I didn't get back to you. My mechanic was out sick the last 2 days which is why I didn't get back to you." Thank God she must have known I'm clairvoyant and knew that was the reason or otherwise I would have thought her unprofessional and discourteous. I told her I would not be using their service for the repairs and I picked the car up on Thursday night. Friday afternoon I dropped it off to a real mechanic (Anzo auto Repair (in the Exxon Station at 228 West Northfield Ave in Livingston). He was obviously busy so I left him my keys and the Audi mechanic's report and diagnosis form. He called me the next day, yes, Saturday. He literally walked me through his diagnosis. It was an 11 minute conversation. Three things stood out. 1. The breather/crankcase associated hoses/clamps needed tightening but otherwise the unit was fine. No replacement or repair needed. 2. The thermostat and the water pump are a SINGLE UNIT. They can't be replaced separately as the Audi folks had told me. I mean, are you kidding me? 3. Anzo told me the cost of the unit was $450 and the labor of 4 hours would be $125/hr ($500). He saved me over $3000 from these Audi criminals. AND he was polite, communicative and professional. I picked the car up this evening. Running like a champ. I'll update if things go south but this man had Audis, Mercedes and 2 Lamborghini Urus in his lot. Apparently his reputation is solid enough that people trust their $200+K vehicles with him. The Audi of Flemington clown show is out. You all should be embarrassed of how my situation transpired. An apology would have been a start but not only didn't I get one the day I picked up my vehicle, I didn't get one after responding to a "Service Follow Up" text sent out by Audi. JOKE! Bring your vehicle ANYWHERE other than these unprofessional price gouging criminals. If you're close to Livingston (or not even...I drove 45 min and it was well worth it), bring it to Anzo.
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September 2023 by Brian Wise
Matthew was a great salesman and was very helpful and informative. Chris and the other staff was great too. My fiance purchased her car from this dealership and was very happy! I'm going to come back for a Audi!!!!
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September 2023 by JA Wireless
Jay at the Audi Flemington is AMAZING! If you're looking for top-notch, no-pressure service, he's the guy to go to. Super knowledgeable, friendly, and he made buying my Audi a breeze. HIGHLY recommend!
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September 2023 by Christina Hanzich
I couldn’t have been happier with my purchase. Matthew was incredible and knowledgeable.. John in finance was amazing made the entire process easy & quick. Attention to detail by all was not missed. Will definitely recommend to family and friends. Ciocca did not disappoint.
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July 2023 by Diane Zalewski
Just got my car at Audi Flemington and Matthew Hanzich was an awesome help! He was attentive, knowledgeable and very helpful when I was deciding on which car I wanted to buy. I appreciated his kindness and that he also followed up to make sure I loved the car and didn’t have any problems! Would definitely recommend him for your next car search ?
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June 2023 by Brian & Abbey
I found my sales guy Josh right here in the Google reviews and called him after seeing others rave about how hard he works for his customers. It was a very simple transaction: I told him the car I wanted, the price I wanted to pay and told him I was on my way down. By the time I got there, he had the car ready and worked with his team to get me a great price. The next morning I blew the deal up. We decided we wanted a different car and Audi Flemington didn't have it in their inventory. Josh ended up working the phones on his day off to get the car we wanted from another dealer and got it delivered within 24 hours. Top notch service and a problem solver too. Give Josh a call when you're ready to buy your next Audi!
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June 2023 by William Lynde
I bought my very first automobile for over 50 years ago. Since then, I have purchased many vehicles. However, I have never dealt with a nicer, more informative, more accommodating, dealership, then Flemmington Audi.Their sales manager, Mark went above and beyond to make sure I got the vehicle. I wanted with the equipment I needed. My salesman, Joshua, made the delivery the best experience I have ever had purchasing an automobile.The experience was so positive I told him that my wife is going to need a new 2024 vehicle, and when the 2024s are available for ordering I will only order a new vehicle through Flemmington Audi.Thank you, thank you, thank you!
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April 2023 by Chris Leung
Greg Liston was wonderful. He is very professional and courteous. I had the best dealership experience in my life with him. I felt extremely comfortable talking to him. I felt no pressure at all. I started out test driving a used S4 and liked it. But he did some checking and found that the car could not be sole because of some problem. I ended up buying an ID 4 with him. He was with me almost every step of the way explaining everything. He even delivered the car to my house. However, I do not like the manager Mike shutting him up all the time. The dealership is nice and clean. I would recommend others to Greg. I have not used the service department yet. But this is my third VW. I had good time in other purchase but this one is the best.
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April 2023 by Elliot Hancock
I purchased a new vehicle out of state and was treated better than if I were in person. John Rachmiel went above and beyond from the moment I was connected with him. Kept his word throughout the process, even down to little details. Took my calls on his off day, made sure everything went smooth even after the transaction was done, I'm telling you, he is the real deal. Thank you John and company!
