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January 2024 by Gendrago
I been using this dealership for many many years and repairs . I was Shocked to find $154 for an oil change. That is wild. It says estimate on there 94 which is high enough. $14.66 misc charge and a 10.41 repair order?? All I had was an oil change. I am not even sure they gave me synthetic oil as oil says only 5w20.Customer service desk employees are nice and helpful though! Only reason I did not leave one star.If anyone can explain I am open to listening. Even the jeep dealership in PA only a hour away charges 90 and that is for Synthetic
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January 2024 by Robert Lipka
We have had our Jeep in for service 2 times since we moved to the area. Curtis was great in helping us and made sure all our issues were handled timely and thoroughly. We appreciate the attention keeping our SUV in the best operating condition.
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January 2024 by ROBERT SWIECONEK
Would give their Service Department a "0" star rating if I could. We recently moved our residence and business to the area and were looking for a new dealer for service and purchases. Scheduled a 8:30am service appointment with them for my work truck. Service advisor took notes to contact me with diagnosis and guaranteed I'd have my truck back at end of day. We might just have to schedule another day for repairs (absolutely understandable). At 4 pm I called to find out what was going on. Was told truck hadn't even gotten back to be checked out and wasn't going to be. No call, no heads up, not anything. They have ALL the technology to do so to. Computers generate text about appointments, etc?How can anyone accept this, for a work or personal vehicle. I own a service based company and things are constantly changing, we ALWAYS keep our customers informed.COMPLETELY UNACCEPTABLE!!!! The worst was the attitude of the Service Manager (bald gentleman did catch his name) when, I explained my frustration. He stated that he had two trucks broke down on his heavy lifts, well that means they were there all day (no heads up). He didn't even care he just lost service for a local family owned businesses fleet.They won't be getting any of my business trucks now. I will definitely NOT be buying any new work vehicles there. My son loves my ram, when it's time for his new personal vehicle ......we won't be buying that at Flemington Ram either.
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January 2024 by Paul Spagnoletti
Robert from Ciocca Dodge provided me a super professional buying experience. He kept me updated during the whole process and was helpful with the delivery process.
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January 2024 by Sabrecatz
Curtis at Ciocca Dodge was able to fit me into a tight service schedule to ensure my 2022 Durango Durango was back on patrol after the engine had sucked in a bunch of leaves through the air intake which left the vehicle undriveable.Curtis kept in contact with me throughout the service and got the car back on the road the next day!Thank you Curtis and Ciocca Dodge!
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November 2023 by Dan Gallagher
Bob, Rob, Kyle, Curtis & everyone else at Ciocca of Flemington are friendly & helpful. They truly care about your situation and do everything they can to make sure you leave happy. This is our second car purchased at this dealership, this is where we take our cars for service/maintenance, this is where we recommend family and friends and this is where we will return when we eventually will need our next car!
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November 2023 by Warren Brodsky
Consistently great experience. The staff is knowledgeable and friendly, and service is always high quality at a great price.I recently moved to NYC and still make the commute down to Flemington because of how much better Ciocca is than everyone else.
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November 2023 by Noreen Herits
We had a terrific experience at Ciocca last weekend. Our salesman Robert Escott was helpful, courteous and excellent all around. He really made the process as easy as possible and we are thrilled with our car. He knew exactly the right one to suggest. The entire team was friendly, and very accommodating to our children as well. We will be returning for our next car!
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October 2023 by Patrick Quinn
Gavin was great salesman and helped me get into a used Ford Explorer. The dealership did a good job making sure the car was in excellent condition and Gavin helped me get all the information about the vehicles history and it’s service records. Rob, the finance manager was good too. Not B.S. and walked me through all the information I needed. Glad to have walked away with a some of the great benefits Ciocca offers as well and let’s me buy in confidence knowing that if something goes wrong within the first few months, they got my back. Great experience
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October 2023 by Mike L
It was a pleasure doing business at Ciocca CJDR. Special thanks to Dillon who assisted me during my Jeep GC 4xe purchase. He was always there to help, answering all my questions and needs. Even towards the end of the deal trying to figure out options when I was in a bind. I highly recommend this dealership and I look forward to doing business with them in the near future.
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September 2023 by Oscar Rivero
Just had my scheduled six month oil change with Ciocca last week.I am so glad I keep my Jeep and the Ram pickup on a regular schedule with them.While inspecting my truck the technician noticed the straps on my fuel tank looked a bit rusted. He commented to my service advisor that they needed immediate attention.It is so reassuring when you know that Ciocca stresses safety first.I mean it could have been catastrophic had I been driving down a really bad road in the future and my fuel tank falls off.I like dealing with everyone from this dealership. From the salesmen and service you know you are in good hands.Ciocca Chrysler Dodge Jeep Ram thank you very much!
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September 2023 by Tyler Barney
Our family has leased many cars at this dealership, and this was the best experience we have had yet.We had a wonderful experience with Sam who helped us pick the car of our dreams. We didn’t feel pressured, but instead felt like he really was looking out for us.The exact thing can be said for Rob Hall on the finance team who was absolutely awesome to work with. He was so personable and took his time with us.10/10 recommend you see Sam and Rob!
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September 2023 by MaryVictoria Montanari
From start to finish, the experience with the entire Ciocca team was exceptional! Bryan, our salesperson, kept us informed every step of the way regarding our car’s production and shipment status and what we could expect. Anthony was so communicative and helpful the day of receiving my car and even checked in later that evening to make sure I had no questions. Gavin, the trusted driver to deliver our brand new car, was amazing and showed me how to use everything in the car. Our brand new Jeep arrived on time and in perfect condition. Everyone was so personable, professional and wonderful to deal with.
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August 2023 by Randy George
We leased a beautiful 2023 Grand Cherokee L from Ciocca CJDR in Flemington and had a wonderful experience. Olivia was fantastic out of the gate, made sure we were comfortable throughout the process, was very attentive to our needs, and was a pleasure to deal with. Ken and Dave were outstanding professionals and we agreed on a fair price for the vehicle and our trade, and Anthony took it home in the finance office, securing a package that offered coverages we were looking for without pressuring other coverages they offered. Thank you to everyone who made it happen, especially Olivia who was new to the Ciocca family and did a wonderful job!
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August 2023 by Cynthia Young
Sameh was an excellent salesman. He made my process of turning in my lease a breeze. I had the truck waiting for me with my name already attached to the windshield of the car.All the staff made sure we got the best deal which i was satisfied when I left.I’ll definitely recommend this dealership to my family and friends.
