Gotta Have It Pool & Spa is a family-run business known for its amazing, helpful, and knowledgeable staff who consistently go above and beyond. Customers highlight a non-pressured approach and honesty, with staff members telling you like it is and being upfront about what you need without pushing unnecessary supplies. The team is patient and extremely knowledgeable, able to answer all pool maintenance questions and solve serious problems, including issues not related to water chemistry like filter or chlorinator parts. They provide great service, often responding quickly to urgent calls and working diligently to fix problems, even finding solutions for obsolete parts. Customers highly recommend Gotta Have It for both sales and service, noting they have earned their business through their honest and helpful approach.
We had a serious problem with our pool system just before Labor Day. Called Jen and she had a team out here in two hours. The guys were great. Came back the next day and solved the problem. Saved our Labor Day party. Thanks so much for the great service.
September 2023
Very helpful! Jennifer has been in the business for years. It's nice to have such great support - with a smile.
August 2023
The staff is ALWAYS so amazing! Helpful and knowledgeable and has always gone above and beyond! I couldn’t say a negative thing about this company ❤️
