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November 2023 by bob shermer
Really over priced. A black cowl cape was $50. Unhelpful and unhappy staff
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November 2023 by Josie F.
Really disappointed in my experience today and frankly not surprised. I sent my teenage nieces and nephews in ahead of me to start looking at costumes and when I entered the store I saw that an employee was watching them. It surpassed normal customer service and we were followed down nearly every aisle that we went into. This has never happened to me at the Middletown spirit and frankly I wish I had taken my $100 purchase to Middletown or even party city. The employees were all extremely rude, spirit has really gone down hill. It seems they’ll hire anyone that can put on an apron and intimidate 14 and 15 year olds. I’ve worked in retail for 6 years and I’ve never once followed a customer around without servicing them or ever thought to talk to a customer the way we were spoken to. Do better Newburgh Spirit.
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November 2023 by Olly Edwards
Me and my family went into the store to find my cousin a costume for Halloween tomorrow. Right away a worker came over asking us questions to direct us into the line of sight of the front counter. We were followed around the store and people came up to us saying we were not allowed to look at the costumes to see if everything was in the package. Overall not a fun trip. Because me and my parents were not treated this way a couple of weeks ago when we came in. It feels like because we were teenagers/younger we were targeted, which is not right.
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October 2023 by Adam Adkison
Crazy good selection of costumes, including a wide selection of Ghostbusters gear, which I wasn't expecting.
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October 2023 by Thomas Weller
To expensive for me, but they do have a nice selection of Halloween products and a wonderful display of animated products
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October 2023 by Justin Kane
Great merchdice and staff are exclitent
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December 2022 by David L
Too bad they're only open a short time every year clean put together well friendly staff
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April 2022 by Dominic Minozzi
So many choices for Halloween costumes, decorations, and more!
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April 2021 by psycho baby
Bought a supposably toddler 2t elmo costume and when I went to put it on my son it looked way to small like an infant costume long story short wasted $30 on a costume my son didn't get to wear that $30 could've went a long way ... Wipes or diapers but instead it's in the stores Bank account while they got money I got basically a new dish cloth or hand towel for $30 smh halloween Spirit for my family is/was ruined guess what family isn't buying costumes next year! They couldn't even exchange it for something bigger he never wore it!