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July 2025 by GeoffreyJurgensen
James was great and made getting a new phone really quick and easy!
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July 2025 by Rose Norcia
Liam and Elias were fantastic! I was in and out quick. Highly recommend
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July 2025 by Lee Taylor
Elias was great, helped me with all my questions and set new me up with new phones!
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July 2025 by Sharon Jeges
Elias was awesome and so great with getting our bill under control and upgrading our phones. Would recommend him!!
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July 2025 by S Henderson
Liam was fantastic upgrading our phones! Polite, patient and knowledgeable! Definitely recommend this store as they were all great.
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July 2025 by slatino21
James was great and he got me a new phone that I’m happy with!!!
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July 2025 by Juan Hernandez
Great professional guys, happy to be back to V
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July 2025 by Beth Kopin
At first employee was informative, but when we returned to replace our phones, he was pushy, aggressive and rude. Will never go back
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July 2025 by Antje Doyle
James and Liam were great! Fixed all my problems and I’m really happy now!!!
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July 2025 by R B
They Lie and Steal! I was told I was going to get a $700 credit to trade in an old Iphone that I never got. I did not have the phone with me, but they told me to just drop the phone off the following day and I did.
I was told I would get the credit in 2-3 billing cycles. 18 months later.. Despite stopping by the store in person 10+ times being told each time that it would be taken care of in 2-3 billing cycles... I called their customer service which told me the same thing until the last time, they said that it has been so long that they could only give me $300 +/- in $20 credit on the bills going forward. This from a foreign telemarketing sounding negotiator!
I have a business account and 10 phones and have been a customer since the late 90's...
I will be switching away from Verizon on principle. Dealing with Verizon is worse than a bureaucratic state office with the exception they have some polite people with Zero Authority on the front end with serves only to deceive you to thinking that you will be taken care of while employing delay and deceptive practices.
There is NO WAY that the rating reflects reality.
They responded after I initially posted this review publicly online and said that they would reach out to me which they NEVER DID.
Look up Verizon review on Better Business Bureau and elsewhere as you ill scarcely see 2star reviews. These ratings here no longer reflect reality.
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July 2025 by Mary Wim
Brian and James were great! I love my new tablet and they explained everything so well!!!
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June 2025 by Sara Marvin
We called today to ask some questions regarding adding a phone line and upgrading my and my husband’s phone. We called about quarter to 5 and Elias was super helpful and attentive even though they were closing at 5. He went out of his way to be helpful and answer all our questions. Really great service. Have been to this location on and off through the years and they have been consistently well run with great staff
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June 2025 by Marcella Hutchinson
Very helpful hand and made the transfer easy. Lots of patience
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June 2025 by Ronnie M
James, Elias and Liam were great!!! They fixed my phone and I'm back to contacting friends and making plans!!!
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June 2025 by Jaime McDonald
James and Elias provided amazing costumer service. They found us the best plans to match our needs…couldn’t be happier.
