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February 2024 by Brian A.
Do everything you can to not go to this pharmacy? There is never anyone working there and you wait in line for hours to pick up a prescription. My prescription said it was delayed when I went online and 2 days later I called and waited on hold for 10 minutes and then got hung up on. Stay away from this pharmacy.
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December 2023 by Rob D.
The middle aged/older Indian woman at the pharmacy counter with the headscarf told me that I come to the pharmacy to pick up prescriptions too often and that it is an annoyance. I thought that this was an interesting business model. This is far from the only incident I have had happen at this CVS pharmacy in Florham Park. This one was just the straw that broke the camels back. Feel free to reach out to me for more information on specifics. I will be reaching out to corporate. If that fails I will consider more drastic action. I suspect there are racial motivations at play here. I have unique insight into this pharmacy because I pick up prescriptions from there 3 times a month.
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November 2023 by Rita Lawlor
Three faxed prescriptions to the pharmacy here failed to arrive. The pharmacist could do nothing to help. Since this occurred 2 weeks apart nothing was done in between. I would hope the store manager or regional pharmacy manager will fix this problem. Meanwhile i am moving my business to Chatham.
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September 2023 by Matt W.
Pharmacy is embarrassingly understaffed. CVS management needs to support this team here by giving more staff to accommodate their expectations. Inhumane working conditions, feel bad for the staff that bravely show up to work each day
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September 2023 by Brendan Naranjo
Just left CVS Florham park w/o completing my purchase. Maybe the lesson is don’t go here before 9am? I work nearby and anytime I stop in here before work (before 830am) it’s a hassle. There’s never any staff in the actual store, they’re always in the back rooms and there’s never NOT a problem with the self check out.I got my stuff, about $30 worth of stuff, and went to check out. Someone else was in front of me already checking out and waiting for a staff member to come fix the machine. The second machine was also blinking, waiting for someone to come fix.After a few minutes, a staff member comes out of the walls, scans her card to get the machines going again, and then disappears back into hiding.I scanned my stuff, I swiped my card, and then the machine needed an age verification for the cold meds. I stood there for a few minutes, then walked into one of the back rooms and called out to see if anyone was around. A lady responded, i said the check out needed a staff member, she called to someone else. I went back to check out. The same girl from before comes over, scans her card, and then practically ran back into the back rooms. The machine needed a staff member to verify age, but I figure whatever I’ll just type it in since she left.I type it in. Machine does not accept it. I called out “hello?” No answer. At this point I’d been trying to get checked out for something like 5-10 minutes and I was out of time. I had to get to work. I checked my iPhone app to make sure the bank transaction had not gone through yet, tossed my stuff into a cart that was next to the check out and left.Total waste of my time and incredibly frustrating and it’s like this every single time I go here.
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August 2023 by Ang Dixon
It is so nice walking into CVS and be greeted, my cashier was extremely friendly and professional. I certainly appreciate that and he told me make sure I use my $5.00 coupon Thank you.
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August 2023 by christopher seery
I will never use a CVS store again in my life. I usually ignore poor service and write reviews mostly to acknowledge good service by companies that value their customers. This place is the antithesis. 7:08am buying cold medicines for a sick family member, attempt self check out, no attendants in the store, checkout required an age check at the self checkout kiosk, waited 15 minutes for someone to allow me to pay, called out and searched the store for someone to help- crickets!!, after 15-20 minutes an attendant shows up and confronts me saying I don't need to yell out for help- really!!. Maybe a kind word of regret for for wasting my time or even offering assistance without rude verbal abuse could have been a better response from an employee of a company that wants to be in the healthcare business. Avoid this place like the plague- Costco and Walgreens offers superior service and better pricing.
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July 2023 by John D.
They take FOREVER to fill prescriptions. My doctor sent in a prescription for a common medication on Monday and it wasn't ready for a full week. It just sits there and if you check on the web site it endlessly says "In Process." Not sure why it takes so long to fill a prescription. Unfortunately, the only other choice in town is Walgreen's and they're just as bad. Bring back the small independent pharmacies. They were amazing.
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July 2023 by Sharif Williams
Thank you Angela and Ricky!! You guys are the best and went above and beyond to help me get everything I needed in a rush.5 Star CVS, Clean and organized. Highly recommended.Once again thank you Angela and Ricky!
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June 2023 by King ReeF
Thank you Angela and Ricky!! You guys are the best and went above and beyond to help me get everything I needed in a rush.5 Star CVS, Clean and organized. Highly recommended.Once again thank you Angela and Ricky!
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June 2023 by Gail Brezinski
They never ever answer the phone. Also you could stand there and They just keep on talking amongst each other and could care less.
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May 2023 by Kenneth Moses
Gary was such a nice young man, you need more like him?
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April 2023 by Diane Ryan
Sales associate Ruoul was very friendly and super helpful.
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March 2023 by C.W. James
After nearly 2 decades of loyally using CVS to fill my prescriptions, I'm officially done with them. Just filled my final prescription today. I'm sick of the judgement when trying to fill an opioid , or being told said opioid is 'out of stock', there's an 'insurance hold', they have 'no clue' when it'll be back in stock, etc. I called another local pharmacy and they had plenty of the medication, and magically, my insurance did not have a 'hold' on it.I am a chronic pain sufferer with a congenital neck disorder, causing constant pain and daily headaches. I need this medication to live, not to abuse and escape, yet I'm consistently treated like some sort of criminal when I try to fill this medicine at CVS. Medicine my DOCTOR says I need. I've had CVS pharmacists tell me outright, 'I'm not comfortable filling your prescription - this is a lot of pills'. It's absolutely none of their business to add their opinion.CVS has lost a long-term customer...and I wholeheartedly hope other people drop them as well. It's despicable how they treat their customers with legitamate chronic pain.
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February 2023 by Meg Schmidt
There is such turn-around in the pharmacy dept...I wonder why?