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March 2024 by EMILY COLLAZO
CLEAN GYM STAFF IS FRIENDLYWE WILL DEF BE BACK
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January 2024 by Rick C
I love Retro Fitness for various reasons. Firstly, the atmosphere is fantastic; it truly feels like a gym with the right energy and motivation. The vibrant environment pushes me to give my best during workouts. Secondly, the variety of equipment available caters to all my fitness needs, ensuring I can diversify my workouts and target different muscle groups. The staff at Retro Fitness is always welcoming and helpful, creating a positive and supportive environment. Their friendly attitude adds to the overall positive experience, making each visit enjoyable. Additionally, having the option to grab a protein shake after a session is a convenient and healthy choice, contributing to the overall appeal of Retro Fitness for me.
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November 2023 by Bbphotography
Very clean, nice well maintained machines and equipment and friendly staff! Strongly considering making this my home gym location
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October 2023 by Wayne Grossman
Unfortunately, I went in there for the second time this morning. This time I walked out. A girl up at the front desk, had her feet up, her face 2 inches from her phone, no uniform, with no personality and no customer service skills whatsoever. I asked her a simple question and then said thank you, I had to say thank you twice to get some type of response. There's was more of a smirk. This is a direct representation of ownership/management. The first time I went,! it was a great workout the showers were disgusting. I figured let me give it another try I'm up this way, I'll utilize my membership to work out , a minute of myself walking in, I turned around walked right out, and went to Fairfield retro Fitness. If this is a common practice of their employees, they have no customer service skills, they put their feet up on the desk, and their face are in the phones, I would say that's an issue and if nobody else noticed it, and management has not noticed this, that's even a bigger issue. You could say whatever you want about the success of your business, but these employees represent you. I've been in this industry for a very long time I ran health clubs, Fitness centers, and I've never seen such a lack of customer care, from when I walked in, and what I witnessed and saw today. Absolutely horrendous! Suggestion change your staff up and if you think I'm lying watch the cameras! You want to reach out to me, you're more than welcome to I'm an open book.
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August 2023 by Thomas DeLorenzo
As an employee, former member, and one time first place winner of the “September Push-Up challenge” (by a landslide) this gym is definitely good vibes. Definitely wish the colors were different and I might just sneak in here and change them myself. (I am pictured below)
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August 2023 by Mark Spivey
This is by far one of the best retro locations in the state! When I switched from my hometown retro to this one in October due to a move I was a little nervous. But the staff here completely blew me away! The manager Will is always on top of everything and even has a water cup prepared for my pre workout when I come in after work! The team members are also some of the friendliest and most knowledgeable people I've met through working out! Mary, Eric, Casey, Tommy and Bailey are always ready to answer your questions, give you a spot, or whip you up a shake! Would give 6 stars if I could! If you workout in the florham park area and dont lift at this retro you're doing it wrong!
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July 2023 by Rolf Brunner
Very nice gym, always clean, friendly staff and nice members.
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May 2023 by Abhay Ambati
Quality going downhill. Many equipment are chronically down.They refused to honor personal training sessions worth $540 which we prepaid for after they severed their contract with personal training company - Element PT, leaving Retrofitness personal training customers to fend for themselves. Their owner Mihir did not help or let alone respond to emails. Their behavior speaks for itself about their integrity. Next steps is NJ Department of Consumer affairs and claims court.
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March 2023 by Mary Kiernan
Excellent gym. On God. Any hate reviews are probably people who didn’t want to sign up for memberships anyway. I’d give it 6 starts if I could (Googles rating system is 5 Golden Stars Maximum, What’s that about?)
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March 2023 by Jules F.
Great customer service. The young men at the counter Will and Eric are very nice and approachable if you need help with the equipment. I love my trainer Valerie. She is patient and tough while showing me how to reach my goals physically. I like the help I get and the friendly interaction when I come into the building. Note: it has been a year, and the service is still excellent! I am happy to hear that Will has been promoted to manager. He’s great with the customers and continues to provide assistance when needed. It makes working out easier when you have nice people to help you without attitude. ??
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February 2023 by Tomás Chaparro
I went to this location 5 days per week for an entire month, here are my thoughts:+ Friendly and useful staff.+ Well maintained equipment.+ Opened for most of the day.- Many of the locker doors were in bad condition.- somewhat dirty, especially the floors and machines.- The treadmill to bench ratio is really big, they have enough cardio equipment for an entire classroom but half of it is empty, but they only have 5 benches.
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February 2023 by Yousif Polus
Walked in thinking of joining and this young girl leaning at the front desk rudely says “hey” didn’t even know how to greet new customer asked if I can have a free pass to try out the gym, first she said they don’t have that I have to pay for a day pass them she said I have to get it online. What a turn off! Don’t they train their employees for a better customer service? Walked out and never going back there.
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February 2023 by Olivia Mansur
Love this gym! Staff is so friendly and everything is clean.
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December 2022 by Jca217
Have enjoyed working out here for last year, but Florham Park gym is starting to go downhill lately. There are at least four machines that have been broken for over a month and the bathrooms are very dirty. Staff is nice but cannot provide details on when machines will be repaired.
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August 2022 by John Azevedo
I’ve been going to retro for about 6 months now. Lately I’ve been very disappointed with how they clean there showers. I shower every day I’ve notice they do not clean there showers at all. There’s stains on the wall and there’s a bar of soap that’s been in the first shower stall for about a month. Also there’s about 5 treadmills that have been out of service for about 3 weeks. I go everyday around 5am showers and machines should be cleaned and working properly. I’m writing this review because I like the location of the gym and I’m hoping that management can step up and fix this situation but if it doesn’t change I will definitely be leaving.