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March 2024 by Feng Liu
They sold my mortgage to serviceMac, which is a disaster.
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September 2023 by Steven Glasser
hahahaah deatjh grips albvum ahahahahahahahahaha
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September 2023 by Jarod Armstrong
I have mixed feelings. We bought our first house recently and decided to go with The Money Store based on the advice of someone we esteem.The Good:Mortgage WAS definitely less expensive both on interest and fees than any of the other lenders we shopped.Everything is submitted via an easy online platformUnderwriting was pretty quickThe Bad.The communication and organization-......Holy sweet weeping mother of Christ.We started with one person, who told us to then send documents to another person, then suddenly there were two more people in different departments all asking me for the same documents. I submitted one particular document 5 times to different people, some of which asked me for it again the next week. It just didn't seem there was much information sharing among our 'team.' Our loan officer took a couple of weeks off without telling us ahead of time and frankly they didn't seem very familiar with New York laws/procedures nor did they actually review our purchase contract as my lawyer was having to answer questions that were explicitly covered by the first page of the contract.All in all they saved us hundreds of dollars per month and thousands on points, so it is what it is but I honestly believe they make up the difference in savings on staff costs if you get my drift. I'd probably use them again due mostly to the lower fees and rates, just be aware that you're in for a yellow brick road of a process so buckle up and pack a lunch.
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August 2023 by Kevin Seele
Stephen was there to help out and respond to any and all questions instantly. He was able to advise me on when to lock-in my rate and was spot on with the timing!He was professional, knowledgeable and courteous throughout the entire process.I would highly recommend The Money Store and Stephen Pullen to anyone shopping for a mortgage.
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March 2023 by Julie Vazquez
I followed my loan officer from her previous employer to The Money Store. It took a couple of days for things to get settled, but then they took it and ran with it. We closed a couple of weeks later.
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March 2023 by Alex Jimenez
Great team, grateful to have had Julio assist us in closing our home. Thank you Julio!!
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March 2023 by Melissa Montagno
Professional smooth transaction thank you
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March 2023 by Lin Zhu
Li Li and her team always responded fast and very professional, knowledgable about their products. She is willing to go extra step to help clients find the best loan products. The whole process is smooth and everything is finished upfront. Highly recommend.
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March 2023 by James Ruvalcaba
We were recommended to work with Jonathan through a friend and we were not disappointed. Jonathan was easy to communicate with and was extremely knowledgeable which enable us to make big financial decisions. We loved that he offered advice without any pressure. He made himself available at all times and he made the whole process quite easy. Highly recommend working with Jonathan!
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March 2023 by Shih Deng
To make our offer more attractive, we set the closing date within a month. I was a little worried that we might not be able to close on time. It turned out the loan was clear to close before the schedule! I didn't even need to check the progress of the loan because I would receive an update from time to time. Awesome service! You will have peace of mind if your buyers' loan application is in Li LI's hand.
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March 2023 by Nicole Plecas
Look no further--your expert mortgage lending one-stop shop!
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March 2023 by Amirali Ghasemipour
Capable, confident and attentive team putting skin in the game, money where their mouth is, and constantly going the extra mile! Real happy we went with you guys!
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March 2023 by Kenneth Lee
I've had nothing but good experience with The Money Store. Patrick Krull is the best in the industry!
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March 2023 by Eric Chandler
Very good people to work with. I have bought 2 houses and refinanced as well. Bert and Patrick were both great through whole process.
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March 2023 by Saurabh Sharma
Very Prompt and professional
