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“I have had such a great experience and the manager Brenna, is amazing! She’s so nice and is on top of everything ! I had questions about a rental and she was so helpful. Would absolutely recommend this location to anyone looking for a rental unit .
What a pleasant experience it’s been !”
7AM - 6PM
80 Green Pond Rd, Rockaway
Truck Rentals
“I made the nearly 3 hour drive from Connecticut to New Jersey to look at a 2020 f350 flat bed dump body at Vitale Motors. The staff are friendly and helpful without being pushy. Their selection of work trucks is impressive. I did purchase the truck so the 2 trips totaling about 12 hours were time well spent.
Cyndi and Lou were great”
“John and Mary Jane were helpful with multiple technical issues that were of no fault of their own. They even ensured that I was reimbursed properly after the trip after I called in with a question. Patient, understanding, and accommodating is all a customer could ask for.”
“I have been renting cars from Avis, Morristown, for many years. My experience has always been stellar. Cars are maintained in great condition. Jeff and Chris have always provided exceptional customer service. James has recently joined the team-I have had a positive experience with him as well.
Trust and reliability are the words I would use to describe the customer service I have received.
I would highly recommend Avis Car rental, Morristown.”
“Great experience. Easy to rent, truck was clean, staff was helpful, and Andrea went above and beyond by warming up two different sized trucks before we got there (it had just snowed the night before) as we weren't sure which size we'd be renting. Wouldn't hesitate to rent from this location again in the future.”
“These guys at hk in Parsippany are amazing. Will and Ray always get my truck back to me in a day or two when my truck is in for service. When I need a rental for any reason Alexandrea is always prompt and on top of her game cliff the sales rep is amazing my owner just bought a new hino 20ft box truck and cliff made the buying process so smooth. They are a reputable dealership and wouldn’t do business with anyone else hk is the place to go if you want your fleet trucks worked on not only does the service dept do a great job but they also look over the entire truck when it comes in for anything else.”
“Joe P made my experience with Ryder amazing. He was very helpful and attentive when answering any questions I had. I will no doubt be coming back to this Ryder location because of him.”
“Excellent service at this location. Dawn is a professional. She handles transactions swiftly. I was in and out in lightning speed! Lovely diamond art to look at as well:-)
Very friendly! The manager, very pleasant. I definitely would recommend the Parsippany branch!”
“Didn't know what to expect when I arrived here to rent the van because it looked as if no one was there. Once inside I saw George. He greeted me and asked how he could help. He asked if I had a reservation. When I replied no, he said not to worry, he had plenty. He asked where I would be going which I first thought was off but he wasn't being nosey, he needed to add mileage charges for the estimated charges. His estimate was on spot on, which meant no surprise charges for me ?. He explained the rental requirements and return expectations. My return experience was just a easy. Definitely recommend.”
“I would never rent a car anywhere else. The owners are so accomodating and absolutely wonderful to work with. The cars are super clean and ready and waiting upon arrival!”
“I found it very expensive with fees that were not advertised. However, the front desk attention at Scotch Plains location was great. The customer service was very kind and quick.”
“I had a great experience with Penske! I rented a 26-foot flatbed truck, and to my surprise, it was absolutely brand new — only 150 miles on it. The truck was clean, modern, and in perfect condition. Penske is a very reliable rental truck company with a high standard of service. Highly recommend!”
6:30AM - 10:30PM
299 Littleton Rd, Parsippany
Truck Rentals
“I mistakenly booked my reservation for the wrong date and Jen saved the day, as I was stranded out of state. She helped me book another reservation for the right date and walked me through the process. Thank you, Jen!”
7AM - 6PM
80 Green Pond Rd, Rockaway
Truck Rentals
“Katie and her team took great care of us. They serviced our truck promptly and had us back on the road in no time. Their professionalism and efficiency were outstanding. I highly recommend this dealership!”
“Saraceno Disposal has been picking up garbage and cardboard from my restaurant for 2 years ! The drivers have not always been great . The new Indian driver they hired is great he is always on time and never breaks the wheels off the dumpsters like the old driver did .”
7:30AM - 4:30PM
275 US-22, Springfield
Truck Rentals
“The representative Deva helped us along the way, very nice and kind lady. We are able to pick up our car easily and is able to get one more day just through the phone.”
“John was awesome when I needed to rent a motorcycle trailer and made sure I was all hooked up before heading out of the lot. Also gave me good pointers on reversing with a trailer. Very good prices and service. Highly recommend!”
“Great towing company, and Big Thanks for not damaging my bumper after losing a wheel. Great pricing for dropping it off to my mechanic and very fast response from the initial call.”
“My rental truck was ready and waiting when I arrived 15 minutes ahead of my appointment. Truck was extremely clean and the customer service was top notch. The woman working (my apologies for not getting her name) was super friendly and helpful. Will always choose this location if I’m in need of a U-Haul!”
“I want to thank the wonderful people at this location for making a time in my life that is exactly stressful a bliss both the guy and the girl that was attending the trucks were wonderful. Thank you and keep being fabulous”
“I recently caught some road debris on my back, right tire. After 11 hours on the side of the road and many calls later for assistance, Eagle Auto Truck service, Whippany, NJ, were the only one who answered the call and completed the pick up/drop off service.
They were fast, efficient, and professional! The other non-pos review….at least this team knew the direction I was headed on I-84W. I digress.
Thank you again Eagle Auto Truck service in Whippany, NJ!! Without your constant communication and understanding of my situation, I am eternally, grateful!!”
“Rosealee is just the best, she is professional,knowledgeable and just so nice, making the rental process so easy and affordable. The company is so lucky to have her. I tell anyone looking to rent a car or truck that this is the place to go, and ask for Rose!!!”
“THIS U-HAUL LOCATION AT THE FAIRFIELD SELF STORAGE FACILITY IS NOTHING BUT AMAZING. THE GIRLS IN THE OFFICE ASSISTED ME WITH SETTING UP A SELF-CHECK OUT AND SELF-RETURN RENTAL TO MINIMIZE THE RISK OF EXPOSURE DURING THE CURRENT OUTBREAK. THEY WERE CLEAR, PROFESSIONAL AND UNDERSTANDING TO MY WORRIES. WOULD RECOMMEND THIS LOCATION TO EVERYONE IT IS CLEAN, SAFE AND EFFICIENT.”
“They had cars available when no one else did between Christmas and New Years. Service was prompt and friendly. The building is not well marked and I overshot it the first time. Access Was tricky until I listened to my Google Navigator.”
“The trucks are the same for these rental companies, old but functional. You get working air conditioning but not much else. ? The vans look to be much newer. I would highly recommend getting any uhaul equipment when a facility is open. If you do rent when a place is closed think about using the web page instead of the App.The App doesn't work great, had to call customer service (hold for 25 minutes) who directed/ recommended I switch to the web page. Even then it takes a long time to go through the initial rental and then drop off process. You have to take pictures of your ID, have them call a contact to confirm you can rent, take pictures of the truck, etc. very cumbersome especially given the poor quality of the app. I had even called this location ahead of time to confirm easy way to pick up a truck and was basically told "use app" and hung up on. It would have been nice to get recommendation on using the web site if the app failed, etc. ahead of time.”
“I can't say enough great things about this rental location. They always have a great selection of vehicles. Those vehicles are always clean and new. The employees always go above and beyond to help you.”
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“I always have a great experience with U-Haul. I’ve used them several times, and they have consistently been professional, helpful, and accommodating in every way possible.
The staff is always friendly and easy to work with, the office is clean and organized, and the trucks are always clean and well-maintained. Their customer service makes the rental process smooth and stress-free every time.
I highly recommend this U-Haul location and will continue using them whenever I need a rental.”