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“This review is for Macon. He is an EXCELLENT clerk who went completely above & beyond to help me with my mailing needs today and to make sure that my fragile item gets to its destination in one piece. He guided me towards the right path in the way that I needed to mail it out, was friendly and exuded GREAT customer service skills! ....Sometimes you can walk into a post office and are met with rude, unfriendly clerks (I think lots of clerks at other locations have a universal bad rep for that) so it was refreshing to walk in, feel welcomed and respected. Thank You Macon!”
“My husband, toddler and I had a fantastic experience with Nicole while applying for a children’s passport. She was very patient and creative while trying to take my son‘s picture to get him to cooperate and I really appreciated her positivity throughout the whole process.”
“The staff at the office is fantastic! Timely and efficient and seems to develop professional relationships with their customers. As I wait in line I pay attention and the service is equal for all who enter. Proud this is my hometown post office.”
“While the hours at New Lisbon differ from other Post Offices in the area, the staff is always friendly and helpful.
The best kept secret here is that there is virtually no wait time for service or assistance.”
“Generally, we have good experiences at most USPS offices. But there is always one office out of all that we patronize where a clerk is having a bad day. We just have to be patient and pray that their misfortune turns around.”
“I've chosen to use this post office over other locations all due to the employee Cynthia. She makes every visit easy, efficient, and above all, welcoming. I've dealt with some horrible and rude USPS workers at other locations. I'm so grateful for Cynthia's professionalism and kindness. Highly recommend this location!”
“Okay, so the outgoing mail slot for my entire development has been unusable (mysteriously blocked with a metal plate). When I asked to speak to a manager about the issue, Jack appeared. He didn't just take my issue seriously. He _personally_ went to investigate and got back to me the SAME day with explanation & resolution. Folks, service does not get any better than this. Thanks to everyone at this post office; what an amazing job they do!”
“Come here to get money orders. Fast easy in and out under 5 mins. Friendly staff great small town post office. Learned a lot all questions answered. Kind feels like a hallmark movie in there.”
“They are always so nice in this post office! Have always had a very pleasant experience! Super helpful and super friendly! This is definitely my go-to USPS in the area!”
“Had a great experience at this USPS location. They had me in and out quickly, and the customer service was professional, courteous, and genuinely helpful. Everything was handled smoothly without any hassle. The parking situation could’ve been better, but for a Saturday afternoon it wasn’t enough to be a real inconvenience. Not like it was apart of the building conservations in 1823! Overall, solid visit and I’d definitely use this location again.”
“The staff provided amazing service on the days that I needed assistance. I’m new to the base and required General Delivery assistance. The team working that day was very professional and met my needs. The following days of interaction included a warm welcome and a bit of excitement letting me know my packages had arrived. From my perspective mutual respect, staff professionalism, and customer satisfaction was an unfiltered 5/5. Thanks to the team for assisting my family with acclimation to Joint Base MDL. We look forward to the same service across the installation.”
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“This post office is super quick with mailing packages. If you drop off in the morning the package will be scanned same day. The drop off box outside is made for more than just letter drop offs which you don’t often find.Most of the negative reviews are b/c of mailboxes keys- I didn’t use these so I can’t comment on them. Or incorrect delivery- this does happen but not as often in the housing I was in.Porch pickups only happen about 50% of time.”