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February 2024 by Jose Castellanos
Brian, excellent customer service? walking in the store with a phone problem and he took care of it in 30 seconds
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February 2024 by Michelle B NYC
I’ve been having problems with dropped calls and inability to make calls. I’ve done online diagnostics and spoken with AT&T tech support to no avail. I walked into the AT&T store located in Linwood Plaza(Fort Lee NJ)and sales rep Joel S. immediately knew what to do. He installed a new SIM card! Thank you Joel!
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February 2024 by yang su chang
Wonderful service from Robert. Helped me with all of my concerns and questions
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February 2024 by BEOMJIN CHOI
The sales reps in Linwood Plaza AT&T storewere very helpful to resolve the issues with sincerety and welcoming spirit.
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January 2024 by VJ A
props for Joel manager and Robert associate in the fort lee location. i when there with a apple watch i needed to set up for my son. i (didn’t even buy the watch there). yet of every location including apple store they were the only ones able and willing to help. recommend this location and all the stuff 1000% to everyone.
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January 2024 by Panayiotis Antoniou
Subject: Grateful for Outstanding Service from AT&T Mobile Service Manager Tiffany and the staff at Fort Lee, NJ location.I am writing to express my sincere gratitude and appreciation for the exceptional assistance provided by Tiffany and the staff at Fort Lee, NJ location at AT&T. As a customer seeking information and guidance on various mobile services, I was thoroughly impressed by the level of support and expertise demonstrated by Tiffany and all the staff.Tiffany exemplified the ideal combination of helpfulness and knowledge, making my experience both informative and satisfying. Her patience and willingness to address my inquiries with the utmost professionalism left a lasting impression. In addition, all the staff went above and beyond to ensure that I fully understood all the information provided, contributing to an overall positive encounter with AT&T.I am thoroughly pleased with the comprehensive assistance and guidance I received from Tiffany and her staff. Her commitment to delivering top-notch service reflects greatly on AT&T as a whole. I now feel equipped with the necessary knowledge to make informed decisions about my mobile services, thanks to the valuable input provided.Once again, thank you, Tiffany and staff, for your invaluable assistance. Your dedication to ensuring customer satisfaction does not go unnoticed, and I am grateful for the positive impact you have made on my experience with AT&T.Sincerely,Panayiotis Antoniou
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January 2024 by Eaton Shao
Went in the other day to upgrade my phone, the service person Brian was extremely helpful from helping me choose my new phone to transfering all my data from my old phone. He also helped me take advantage of the bundles they had to save money. I had a great experience and everyone else in the store seemed really helpful as well. Would recommend, especially the help I got from Brian!
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December 2023 by Yukiko Oe
Joel is wonderful. Spend almost 1 hour to help out!
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December 2023 by Daniel Gonzalez
This is a great store and not too busy. Bryan was great, knowledgeable and addressed all my needs. Thank you AT&T.
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December 2023 by Caroline Krasnoff
DO NOT GO HERE - this location upcharged me adding services that were not requested and cancelled my insurance more than doubling my monthly insurance cost. My subsequent bill was a surprise with extra charges that I had not asked for. Brian is not someone I would ever want to work with again.
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December 2023 by Ralph Rivera
Joel helped me with an issue I was having activating an Apple Watch I bought my son. He was professional, knowledgeable and speedy! Highly recommend
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November 2023 by Jane Summer
This store opens whenever it wants to. Not open on time today not open on time last week. I come here specifically because its on my way to work so I am on a very tight schedule. And when I do come in a female manager just takes my name and asks what I came in for saying that the reps are busy. She has an Ipad in her hand and when I ask her why she couldnt help she just says that she is the manager. What happened to the other manager at this store? Ronald was so helpful. Will try to go to another location in the future. Beware, call to make sure they are open before coming to the store.
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September 2023 by Yeun Joon Kim
Robert was great. Helped me order my phone and processed the trade in for the $1000 discount. Will revisit when my kids return from school to upgrade their phones
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September 2023 by Karen Marotta
Jose Pierrot was absolutely amazing. His service. His efficiency and his client excellence was extraordinary. Patient helpful and truly an asset to your organization. Please give Jose the recognition He deserves. I work in the service industry and it’s always a pleasure to experience a high level of client excellence. Thank you.
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September 2023 by Bob Sherwood
The service was superior in my recent experience. Both Ariel and Jose went above and beyond in helping me initialize my new I-Phone 14 y plus. They bring excellence to customer service. Kudos & thanks!
