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February 2024 by Kevork Altounjian
Terrible location. Wait times are always insane here, everything is rushed, orders are always wrong or just done bad, staff is rude…. The lights are never even on at night, and it’s “open late”. Like seriously hire more people you’re a huge corporate location in a super busy area…
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January 2024 by IMANEE YOUNG
I feel bad for even doing this because I usually just take it as a bad service day and move on, but at this point I’m really disappointed in the quality coming from this location. I ordered two Oreo cookies n’ cream milkshakes that were basically just bare milk and a dash of oreo. It didn’t even fill the cups entirely & the staff did not seem to care. I do not recommend spending your money here.
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January 2024 by Serenity Vazquez
Do not buy from here!! I had the exact same experience as another review on here with them. I ordered a vanilla milkshake and a chocolate peanut butter milkshake but what I received was nothing that resembled a milkshake. I received two cups of milk. The vanilla shake looked like a cup of milk and the chocolate peanut butter shake looked like chocolate water with chocolate (syrup or powder ) settled at the bottom of the cup with a small handful of peanuts. With how the chocolate cup of water was made could cause someone to choke let alone the entire order was inedible. This ruined my experience overall and will not be going back.
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June 2023 by Mz Mia
Friendly and helpful staff
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June 2023 by Ruvaro R.
I do not recommend this Dunkin. I was craving an ice-cream sundae the other night, andI knew this location was open 24 hours. I ordered a mint choc Sundae, what I was handed was just ice cream. No toppings. When I asked what happened to the sundae part the attendant rolled his eyes and said what do you want on i asked for hot fudge, whipped cream, spinkles and cherry. The runner said I didn't hear you say sundae and grabbed the ice cream. When I got it back it only had chocolate sauce and whipped cream. At this point I decided to cut my losses, and take it as it was. The ice cream was good, and I give credit where it's due, but the staff is horrendous
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April 2023 by Nephew Luap
The customer service is horrible. They serve old food
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April 2023 by mike chu
This place is not open 24/7 I was denied service when I came in at 1 am
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March 2023 by Maria Soto
We used to go to this location often for late night milkshakes however the last few times have been disappointing. Last night around 11pm we were told to wait in drive thru while the system updated. Once the employee came back to take our order, he refused to make us milkshakes saying “we have no milkshakes bye”. Most likely won’t return.
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February 2023 by Brian hansen
I’ve cream bins mislabeled, had to guess and ask what to order. Hot fudge was absent as was chocolate syrup. Won’t be returning.
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December 2022 by Natalia Santos
Worst dunkin ever. You know that it was my aunt's birthday and you ruined it already. Everyone has to know that this is such a worst and bad place and bad workers ? Never ever going to that dunkin again!
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December 2022 by Joshua Kim
Word SERVICE/MANAGEMENT/QUALITY does not exist in this place, just use it as pit stop for restroom, DO NOT CONSUME anything from here
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July 2022 by Maria Pon
Custom cakes purchased here are always delicious. Staff is nice in the morning. At this point they know my order (since it’s typically the same anytime I come here) and I never have any real issues. Errors are fixable so I suggest customers just double check the order prior to leaving the premises.
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July 2022 by Salvatore Brancato
I guess I went on a bad day, 70% of the ice cream was sold out. Definitely no 26 flavors available. But the place was clean and the staff was helpful.
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July 2022 by Scott H
Terribly rude service. The girls scooping the ice cream looks miserable to be working there.
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June 2022 by Jennifer Sanchez
Service here is rough. The staff is unsure of what they are doing and have no sense of urgency or pleasantries. It is chaotic when 4-5 people are in the ice cream line and coffee line.
