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April 2024 by Inna Kurnikova
I love the store for the fact that here you can find interesting products that are not available elsewhere. And I love the food court
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March 2024 by Sid Wu
Very organize. Sometimes they. Have some great deals
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March 2024 by Kyoungsuk Lee
I visit here 1-2 times a week. All cashiers have changed since last year. They never say hello first, and they don't say a word until the checkout is complete. I don't have to worry about calculating or handling anything, I organize everything. Of course, I usually visit late at night when there is no one behind me. I always see them chatting with their cashiers in their own Spanish, without saying a word to the customers. These days, I'm always in a bad mood after going through the checkout line.But, All groceries and Korean products in hmart are fresh and the prices are great.
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March 2024 by Irene Phuah
I bought fresh COD fish from hmart fort lee store fish department, but the fish smell bad when i cooked it. I threw it away not even taste it. The fish department play tricks with the customer.
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March 2024 by dragon wukong
As H-mart franchises average level represents, huge parking lots, clean shelves, bright lights, and authentic Eastern Asia food options. One extra unexpected feature is that staff in parking lot help recycle carts, thank you for the extra step!
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February 2024 by alex roman
I love Hmarts in New Jersey. I was in the Fort Lee area so I stopped in to the Hmart. I went to the prepared foods and purchased several things such as sushi rolls, gyozas, tonkatsu and okonomiyaki on Saturday 1/27/24. Everything except the tonkatsu and okonomiyaki were great. The tonkatsu is in poor quality. Should not be sold, the meat looked grey and dark. The okonomiyaki's interior was so gross tasting, it had a terrible texture. It felt like both of these items should be checked and made sure they are being made as they should be. I hope to come back and not be disappointed again.
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February 2024 by Pedro Florentin
Very poor customer service. The employees never know where to find anything. They just punch in and punch out.
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January 2024 by Rich
Plenty of fresh vegetables and marinated meats
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January 2024 by Paul Cohen
Great produce
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January 2024 by William Ryan
Thank you , Mishell. You always provide excellent service !
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November 2023 by 宋一小
Horrible place. Their cake was moldy and I even had a piece of it. Horrible.
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October 2023 by Sung Chae
I purchased something which overdue expiration date. I went to return it, but customer service received the return item with a displeased expression. There was no courtesy towards customers. The cashier was in a hurry to pay for the next customer's items without even putting them in the shopping bag I had taken. He even warned me to put it in quickly. Today, the spirit of service was nowhere to be found in H-Mart.As a big representative supermarket in Korea, H-Mart desperately needs to improve its services.
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October 2023 by Yusun Hwang
Most Hmart cashiers are friendly, but a few need to be more helpful. Some didn't assist with bagging and seemed impatient during checkout. It felt rushed, with them scanning the next customer's items while I was still bagging. One time, I asked for help, but the cashier was unkind and careless with my groceries. While there are great cashiers, some could improve their attitude. Hmart, despite being a good spot for Korean foods, could step up its service, especially given slightly higher prices compared to other stores.
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September 2023 by Aleja G (Aleja9607)
I have been going here for about 15 years. I was raised in fort lee as well so i am not knew to the area. The store it self is amazing. Lots of variety and fresh foods. They also have lots of imported foods. And yes i gave a 1 star but that is because i feel really offended by the way i was treated today. lately i have been noticing that their korean customer service lady is so racist. I say racist because she is super rude to me, yet seems super polite to other koreans that approach her. I get that i dont speak korean but i greeted her nicely and asked for help with adding the points of my last purchase to my points card. First she doesn't even acknowledge me. Then when finally attends me she threw the receipt at me instead of handing it to me just like i handed it to her in the first place. This comment is specific to the lady at customer service. Throwing money back at people or receipts is not acceptable i dont care what country you are from….
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September 2023 by Zachary W.
The store is usually very clean the employees are nice. Also, they have good prices for the nice quality of products they carry.