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January 2024 by Dora Windecker
Very nice small branch on the corner with free parking! People are super nice and polite. This bank is Service oriented and clean.
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August 2023 by Ana Seo
Everyone at Citizens Bank in fort lee and very knowledgeable and extremely helpful. I was able to open our bank account without any issues and all the bankers were so helpful helping us our business account and personal accounts as well! Ms. Gina was extremely thorough and helpful.
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July 2023 by Timothy Stafford
I wanted to apply for a business credit card. You cannot just do it over the phone or online, you have to make an appt online with a staff member, in order to fill out an app. I made an appt online with the branch manager. The manager never called at the confirmed time. I called the branch 20 minutes later and another member told me they were sorry and would call me back soon, in order to fill out the app. Noboby ever called or emailed. Complete waste of time!
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December 2022 by John Wu
Very small branch, offering complete services.Hopefully their move to new location in Jan., will provide quicker and more efficient banking.Presently their ATMs are intermittently functional.
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July 2022 by Lala yoo
Always bank staffs try their best to provide good service to customers !
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March 2022 by Mina Morkos
This is no more HSBC it's citizens bank now. I am honored to serve here as a nightshift security, the establishment of this bank, it's reminds me the best days of my whole life at (Boston, MA ???). I was having an account at citizens bank only closed, cause I relocate from MA. Definitely I'll reopen it again best wishes to this new branch of citizens bank??☘️
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December 2020 by F
The bank teller Olga has a bad attitude and doesn’t know anything . Horrible experience will be closing my account
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April 2020 by fanny h
The bank teller Olga has a bad attitude and doesn’t know anything . Horrible experience will be closing my account
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March 2020 by fanny ho
The bank teller Olga has a bad attitude and doesn’t know anything . Horrible experience will be closing my account
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February 2019 by Ray J
Came here to get the CD account with the sign on bonus last august. It's almost Feburary now. Still no sign on bonus. Everyone I know who got the account at the same time in other branches got their bonus months ago. I am a patient person, but this is too much. Is this a problem with this branch or with the bank as a whole?
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December 2018 by KORAY KOYUNCU
Worst bank and branch ever seen in US.
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October 2018 by Leonid Katsman
Worst branch of any bank. Took forever to create my account, and than it turned out she entered the address incorrectly. This created a lot of problems. Don't use her if you come to the branch.
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September 2018 by sam tun
Worked with a Chinese lady named Cristi or Christine. She is the worst, unprofessional, and Dumbest person I've ever met. She was so slow and rude with my account opening. She made so many errors while inputting my info. Not only that, she was RUDE RUDE RUDE talking Chinese language yelling over my head to other Chinese customer who kept coming into our cubicle asking questions. I felt spit from both the lady behind me and saw spit coming out of Cristi's mouth. Do not go here. I decided to change banks after this experience.
