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September 2021 by Google user
If you like high fashion with great prices this is the place. Customer service is awesome and they know how to put together clothing according to your style. Will be back
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July 2021 by vincent veliz
If you like high fashion with great prices this is the place. Customer service is awesome and they know how to put together clothing according to your style. Will be back
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March 2019 by Christine K.
I took my friend here once for his purchase of Golden Gooses for about 60% off, he was super thrilled to have found them so cheap. Loit has really cool sales occasionally. Just give them a call and they'll be super accommodating and eager to tell you when's the next sale or not. Also, I'm a longtime colleague of the store team leader, Adele, so sweet. Whatever isn't in stock in stores, she'll place an order for you from the other LA store that may have it. I'm not much of a brand wh*re so I don't care for the clothes here, but I will say I do appreciate aesthetically pleasing sneakers and pleasant fragrances, which Loit has all the convenience of stocking. It's nice for Fort Lee to have a place like this, it saves you a trip from the mall for minor/small sneaker or perfume purchases. In fact, if you were thinking of a visit to Soho, or Barney's for fragrances, check this place first for some of products, that are harder to find in regular stores, like Byredo and Diptyque! The only downside to Loit is their website seems to be down. I'm guessing it's under construction or that they're just not doing as well with web sales. Great store, and rare finds nonetheless.
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November 2018 by Amy C.
If I could give this business zero stars, I would. I tried placing an order 2 weeks ago on their website, kept getting an error msg. Called their 1-888 number and was told this is a known problem and to "keep trying" after already trying for an hour. Tried the next day w/ same problem. Sent a msg to customer help. Next day, website went down for service, which I thought was a good sign. Fast forward PAST Black Friday & Cyber Monday, site STILL down. Called LA store to order over phone w/ credit card since cannot purchase from website. Was told "We don't do phone orders." Called NJ store and asked to speak with a manager. No manager on. Told again rudely that site is down and the ONLY WAY to purchase is in store in LA or New Jersey. Called Customer Service # asking to speak w/ supervisor and told no supervisor to speak to. Again told site is down, NO ETA, no apology, nothing. It is as though this business is deliberately trying not to make money. I feel like I have to beg them to take my money. And I'm trying to spend about $1000 on their site. And although I really would like to buy a specific item as a xmas gift that I cannot find elsewhere, I refuse to give this business one penny after this horrible experience. SHOP ELSEWHERE!!! These people do not understand how to run a retail business nor do their employees understand customer service.
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April 2018 by Deidre Backs
Just had someone fraudulently charge over $1,000 to this store. Would have preferred if the cashier had asked to see an ID to match the name and signature in order to prevent this...
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September 2017 by Jay Villamar
I love this place. It's the secret weapon in my style arsenal. They have amazing pieces here & the customer service is excellent! If you're into high fashion & street fashion you're doing yourself a disservice by not checking this place out if you happen to be in Fort Lee. Also check out their website!
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December 2016 by lacy redway
Very nice to stumble upon this store that makes you feel like your shopping in soho without having to cross the bridge or pay the NYC taxes. Love the men and women department. The store flows very nicely and curated with great designers. Well Done Loit.
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July 2016 by Helen kim
Hidden gem in Fort Lee! Never thought I would find such a store around this area. Love their collection of well curated designer clothing. Store is very spacious and well designed as well. Oh and they have their own coffee corder in the store.
