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November 2023 by Amanda Bruce
We are visiting the area from Florida for the holiday and ended up with a screw in our tire. As it turns out our brake pads were basically nonexistent. They knew we were traveling and went above and beyond to help us and make sure we would be able to make it home safely. The three staff members we interacted with very very friendly and helpful. We highly recommend!!
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November 2023 by Eliza Nela
About 20 minutes into a 5 hour drive, one of my tires decided to give up on me. I’m in the middle of nowhere, totally freaking out. As if by divine intervention I accidentally came across Mavis and they took me in right away and changed my two front tires. It was quick, reasonably priced and the staff were so supportive! What a great experience and I’m so grateful to have found this place! Thanks so much guys! I’m blown away by how efficient and helpful the people working there are. Made it back home safe and well thanks to you! ♥️
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November 2023 by Daniel K
If I could give this place more stars I would. These guys are total pros. Unfortunately right before a long commute ahead of me, I had a flat tire. I decided to give this place a try. Alex greeted me with a friendly smile and asked what’s wrong. After explaining the situation he told me it can be fixed, however the shop was closing soon and I would need to come back tomorrow. Christina, Perry and Rich found a way to squeeze me in and I was out of there in no time with a fixed tire. Thank you to everyone!! Highly recommend!!!!!
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November 2023 by lucia cabochan
I have been coming to Mavis fort lee for 3 years now. When you walk in, it has a very warm atmosphere. Christine always takes care of your need. She is very friendly and courteous, and makes you very welcome. I would not go to any other car service. Best of all, she would let you know what needs to be done, and how long it would take. Keep up the excellent service, Christine!
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November 2023 by A E
Just wanted to say that this specificMavis discount tire in Fort Lee New Jersey is amazing very knowledgeable of how to fix anything in a car. Dealt with the manager Rich. It was a great experience. I had my brakes squeaking for so long. I also sent it to another Mavis discount tire center and they couldn’t fix it until I brought it to Rich and it’s completely gone now. Highly recommend this place for anybody who is looking to get their brakes, oil changes, and tires.
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November 2023 by Rowen Frederick
I recently visited Mavis Discount Tire in Fort Lee, and I must commend Christina and the rest of the team for their exceptional and accommodating service. I had a massive sidewall tear in my front right tire from a manhole plate and needed service ASAP. They heard my story and inspected my car. They found a large nipple in the right rear tire that was near bursting open.They not only provided a thorough explanation of the need to replace those tires, but also went above and beyond to ensure that I fully understood the process. I was able to replace 2 tires at a time, in the same day while being able to take care of personal arrangements. The efficiency and professionalism displayed by the staff was truly exceptional. My overall experience with them was outstanding, and I highly recommend their services to anyone in need of reliable and excellent tire care.
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November 2023 by Alex Rivera
Mavis is dedicated to taking care of their customers. The price was fair and they kindly accommodated my urgent time-sensitive request. I was impressed that under pressure all the employees are professional, proficient, and always smiling. Shout out to the manager Rich who leads a well-trained team.
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November 2023 by Tv Vol
I had to get done an oil change, Tire rotation and get the car checked out. My buddy mentioned to me that Christina is the one to talk to at Mavis discount tire because she will set up an appointment and make sure the car will be taken care of. I went to Mavis and met Christina who got my car in right away! So I lucked out with no appointment! She told me it wouldn't take to long. My car was done in like 45 min! Christina was absolutely very professional, knows by far what to do and help out all customers for what needs to get done with their car. I will highly recommend ask for Christina because she will 100% make sure everything is taken care of. Everyone who is at Mavis are all in great moods and smile and I waited for my car to get done but it was enjoyable waiting there. Everyone who worked on the car it feels brand new thank you! Make sure no one forgets go to Mavis Discount Tire if you need something done and ask for Christina!
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November 2023 by Christopher Gahl
The high rating of this Mavis location is well-deserved. Their customer service is outstanding, as is the quality of their work. Years ago, while I was shopping around for a shop I could trust, I asked my brother to give them a call. As the former manager of a large automotive training center, I knew he could ask the hard questions. They passed my brother's test with flying colors and every interaction since has been positive. I live in Manhattan, but the location in Fort Lee is easily accessible, and the prices are competitive. I've already sent one good friend to them for a full set of tires and wouldn't hesitate to recommend them to others -- for any wheel-related service. Highly recommended.
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September 2023 by Jihwan Kim Composer
Been coming here since it was the Fort Lee Tire Center, and though I now live in Upstate NY, I still come here for all my tire needs, even though there's a Mavis near me. Note: the free air machine works here unlike a lot of Mavis locations I've been to, which shows a certain standard of care in this location. Rich, the manager, is fair-minded, no nonsense, and straight talking, so if you want to be baby-talked to, he might not be your guy. But he tries to do right by his customers, and to get the job done with minimal cost/hassle, so he's okay by me. I recently learned that Rich is certified to do AC work, so when the weather gets warmer I'm planning to hire Rich to service my AC.
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September 2023 by Joseph Un
Needed a last minute oil change and Gary was more than accommodating.20 minutes in and out. Thank you for the timely service!
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September 2023 by Marquitta
So grateful!!! Gary and the staff at Mavis Discount tire provide high quality service!!! The mechanics work efficiently to ensure the services rendered are done well in a timely manner. I scheduled my appointment online and Gary spoke with me to see if I needed anything beyond the services I selected online. Gary saw and met a need by cleaning the front headlights of my car which significantly impact my view while driving at night. He legit made my headlights like brand new! Book your appointment today! They will really give you A+ service!
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August 2023 by donna viering
There is not enough praise I can give this location. I got a flat on my 2hr commute to the city. I called right as soon as the store opened in a panic. Most tire shops do not carry my tire size. This shop had a tire shipped from their warehouse same day, next issue is I work lonnnggg days. They accommodated my need to come in as late as possible.They literally saved my butt. I had already driven 79 miles on my spare and was terrified I was going to have to drive home on it and repeat my commute the next day because my work hours don’t life up with most tire shops.If I could give this place even more stars I would. Best customer service.
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August 2023 by Llucius Foxx
Had a very pleasant experience here. Staff was very accommodating and understanding. That is the ideal example of genuine excellent customer service at its finest. Gary was extremely helpful, kind, and sincere. Will definitely be going back next time I need a service done!
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August 2023 by Mac
Rich and Eric really helped me out at the last minute. These men are phenomenal. My car had a flat tire and the Mount and balance and install at the last minute. I will be coming back due to the extremely great customer service.
