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March 2024 by A Sapra
I recently had the pleasure of interacting with the staff at this UPS location, and I must commend their exceptional service and dedication. Each team member demonstrates remarkable patience and willingness to assist every customer, contributing significantly to my continued patronage of UPS. Their positive attitude and meticulous attention to customer needs truly set them apart as invaluable assets to the company. Their efforts have not gone unnoticed and are greatly appreciated! Thank you!
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March 2024 by Luch Ha
Long lines every time. Self scan machine does not work. Today a rude attendant called a lady behind me as “next” bc he assumed I was a line skipper. Bad attitude. Worst service. Do NOT go there.
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March 2024 by sarah han
Lujee provided the best customer service. Thankful for the service provided.
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March 2024 by JuAnne Ng
The employees at this store have been amazing the past few months I've visited to drop off returns. They are quick, cheerful and actually care about getting you on your way.
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February 2024 by Sandy Choi
Friendliest UPS I’ve ever been to! Allen and Daniel S (I think?) were incredibly friendly and helpful. Highly recommend!
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February 2024 by Renjie Li
Daniel S is courteous, professional, friendly. He greets everyone walking into the store with passion. He is one of those employees who make people stick to their company and service.
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February 2024 by L K
Friendly and professional service
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December 2023 by Jane P.
☆☆☆☆☆My recent experience at UPS service was quick and professionally executed by Allen Stanton, Assistant Manager. Kudos! We needed a contract notarized, and the friendly Fort Lee staff was focused on taking care of business efficiently and effectively with the number of patrons entering and exiting. They are consistent in doing so. I highly recommend UPS to family, coworkers and and friends. ??
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December 2023 by Monica Ospina
Received an excellent customer service at the for Lee location. Adam went above and beyond to help all my needs. Extremely helpful and nice …. All stuff is very friendly
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December 2023 by C Ferrauntie
Customer service here is simply superb! Kudos to the staff! Customer service in our area is generally lacking or non-existent or self serve. Quite the opposite in the Linwood Plaza location. The best in the area. The staff could teach a course in customer service. I rarely give a 5 star review but this store deserves it & more.
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December 2023 by laurie fishburn
Shipped 8 place settings of heirloom bone china to my daughter in TX. She reported that every piece arrived in perfect condition. Daniel gave great, prompt service while greeting and helping other customers who came in behind me. He also explained clearly the packing and shipping. It felt like he really cares
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December 2023 by Nicole Diaz
Where do I start here. This UPS store has the best customer service. Usually visiting a UPS store is a daunting and depressing experience but not that this one. Daniel greets every single person who walks through that door and I mean EVERY SINGLE PERSON, with a large smile without faulting on his duties infront of him. He’s knowledgeable and can answer any question you have. He even offers comedic entertainment in a polite way to those waiting to be seen. Very happy with my experience here! Happy to have a local UPS that feels fun to visit!
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December 2023 by L
I relocated to the area just over a year ago and initially found the atmosphere unwelcoming. The original owners seemed to struggle with understaffing and service delays. HOWEVER, since the change in ownership, I've noticed a significant improvement. The store is now more organized, the staff is exceptionally friendly and efficient, and the overall experience has become much more enjoyable. I particularly appreciate the friendly and approachable demeanor of Daniel and the rest of the staff. I've happily shared the news with all my friends about the positive transformation under the new ownership.
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December 2023 by Nishit Kapadia
I am coming to this UPS location since a long time.They are always helpful.This time Daniel helped me with my package and he made sure that the package would be delivered on time.Thank you so much everyone at this store especially Daniel.Kudos to you guys and keep up the good work.
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December 2023 by young lee
Thank you Daniel ,I would like to express my sincere appreciation for the exceptional service provided by a UPS employee during my recent experience. Their professionalism, efficiency, and dedication truly stood out, making my interaction with UPS a positive and memorable one. Thank you for having such a commendable team member.
