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February 2024 by Catherine
Came here to process my passport renewal and the lady who’s working there assisted me with everything and she was very knowledgeable too! I just wish I had my picture taken somewhere else because it’s incredibly expensive ($15 for 2 photos lol). Line moved fast here. Would recommend!
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December 2023 by Chihiro
Soooo rude Korean lady every times. Her name was Song. I don’t go there anymore because of her.
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December 2023 by Mindy Yoon
I waited on line for close to 30 min to drop off one package. It takes 10 seconds to scan and give me a receipt. Horrible.
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November 2023 by jorge benites
The place looks great but unfortunately it’s understaffed.
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October 2023 by Fei
Clerk with name tag Song chooses to be polite to certain group of people that she likes. It was all friendly and polite to them with “morning how are you? Have a good day!”While to me who’s just next in line, she simply gave a “yes? Ok.”And this was before I got to say anything so no it’s not always the customers, my fellow ignorant and privileged reviewers.Curious and fun experience, just wanted to share not daydreaming to change any of your opinions.
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October 2023 by Christian Mattos
They have a phone number but no one ever picks it up. What is the point of having a number?WE PAY TAXES FOR YOUR SERVICES, STOP ABUSING US TAX PAYERS BY NOT PROVIDING PROPER MEANS OF CONTACT. Clowns.
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October 2023 by Anna Kolt
I was very surprised by so many bad reviews here. For the last 5 months I have been at the post office 2 times a week and have never had any problems with the employees there. I always get fast service and respectful treatment there. I have no complaints about the post office employees. Of course, sometimes there is a line, but I don’t spend more than 10 minutes there.
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October 2023 by Lee Liu
The Fort Lee website for passport is misleading. They only have passport hours from Monday to Friday 9 to 2 PM. There are no walk-in hours.
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August 2023 by Yusuf Diab
Beautiful new location but lack of staff. So I’d rather go to any other location that will get me in an out..
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August 2023 by Dulguun Enkhzaya
Despite the good location, service is awful. Staffs are rude.
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July 2023 by Cee E.
The Fort Lee US Post Office relocated to this location a few months ago and I think this location is a nice improvement from the last location which was dark and looked outdated. Many of the employees are still the same. I don't visit too often but I find the service to be friendly. The employees are helpful when I have questions about delivery times and costs for sending packages. The line hasn't been too bad the times that I come. Usually there are 2-3 employees working at the desk at one time. In general, this is my go-to place to send mail.
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June 2023 by Ivan Dubok
Visit this post office few times because need to speak with postmaster. However I was here only on Saturday and at that time he’s not there. Stuff always changing but polite and very helpful. Gave me the number of supervisor and were nice. I like how big this place and seams like renovated. Not crowded, basically average waiting time in the line about 10-15 minutes. Also there are plenty of parking spots in front of the the office.
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June 2023 by C L
Clean, efficient, friendly. I was in and out in no time.
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April 2023 by Liu Georgie
Don’t go there. Lack of staff and cannot give you enough information you need. I have a very happy 1 hour standing in line with my 4 year old son. I made even made friends with the ones who are waiting. If you want to experience doing nothing for an hour in your life. Go there. The post office has plenty of room for you to stand!
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April 2023 by Crackhead Biden
New and modern location. Same friendly staff to go with new location. Anyone who rates this post office LESS than 5 stars has to have "issues".