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February 2024 by William
Staff here go above and beyond. I highly recommend this location. Don’t listen to the Karen 1 star reviews.
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February 2024 by Cory Cannici
Ricardo and his team are really the best. I’ve been doing print jobs with them the last few months. Their customer service is elite and the quality of the materials is great. Ricardo does a great job of working with me and helping me make the best decisions for my business marketing materials. Appreciate their work and highly recommend them!
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January 2024 by Emma O'Neil
Owner was very rude and did not take responsibility for his mistake. He put the blame on me. Every time I have come to this location, he is always rude with an unpleasant attitude. I see the other reviews here say the same thing about him. Would not recommend.
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December 2023 by Marcy Marceau
Ricardo and the staff at the UPS Store on Franklin Avenue were professional and tremendously helpful! I had an Uber driver deliver a fragile item to them for pack and ship to Vermont. The packing was outstanding, and the item arrived the next day. AMAZING - thank you!!!
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July 2023 by Michael Gentile
The most ignorant people work there. I sent a package back that didn’t fit. Found it on my doorstep the next day. They’re supposed to put the label over the original label. They didn’t. So I got it back. I will use the ups in north Haldon because he has a brain. I suggest the same. Wanted me to buy new bags and pay for tape. Why don’t I just deliver it to its destination myself.
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January 2023 by Charles Bennett
Amazon told me after speaking with them to bring a return to the store that was damaged and leaking and they refused to take it despite amazon insisting that they do. Owner is very rude.
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December 2022 by Pam Margreither
Ricardo has been so accommodating whether I am sending a package or making a return. He has even done some last minute printing for me.
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December 2022 by Pam M.
Ricardo was so helpful when I had to make a return, especially considering how busy his store was. Thank you.
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December 2022 by Karla Perez
Nice store but the service is so rude., they always mad and answering with actitud should go this store ? No really ! Hope UPS gets attention about this store
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November 2022 by Isabel Restivo
If I could give a minus score, I would. They have no customer service manners. They are nasty, truly poor people skills. The ‘owner’ is so horrible that truly makes you want to walk away. What a horrible place. Not going back there even if it is the only UPS store available.
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October 2022 by S2691 Fr
I am giving 2 stars only because the owner is unpleasant to both customers and his staff. I go out of my way to use other UPS locations.
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August 2022 by Josephine Floyd
Ricardo and team were very helpful! Smooth experience and no issues. Very efficient and fast service, lines move quickly if any. They also have a great giant printer for poster printing.
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August 2022 by Parker W.
Ricardo was very helpful! Went in to get some last minute copies and it was very quick and efficient!
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July 2022 by Nicolette Fajardo
Would be TONS more helpful if you display your current updated hours on the internet and not just on a flimsy piece of paper with small print taped to the door of the business once you've already arrived.
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April 2022 by Ned Djokic
The team at the UPS store is so friendly and accommodating, went above and beyond with helping me with some simple shipments and printouts of some shipping labels I had forgotten.
