CVS Health is a well-known pharmacy chain that has been providing services to customers for many years. The company offers a range of services, including coronavirus (COVID-19) testing, which is available to eligible individuals in select states. The testing options include lab testing and rapid testing, although high demand may cause delays in lab results. Overall, customers have had mixed experiences with the services provided by CVS. While the majority of customers have been satisfied with the consistent service they have received over the years, some have encountered issues with the customer service provided by certain employees. One customer mentioned a "young Asian kid/man" who had poor customer service skills, was unhelpful, and seemed uninterested in assisting customers. Another customer had a positive experience, where a shift leader went out of their way to coordinate with the pharmacy team to ensure the customer could pick up their prescription, even though they had missed the closing window by a few minutes. However, some customers have reported issues with long wait times on the phone when trying to reach the pharmacy, as well as staff appearing overwhelmed and busy at certain locations. Despite these occasional challenges, many customers continue to support CVS and appreciate the convenience and accessibility of the pharmacy. The company's prices are sometimes seen as a bit higher than competitors, but the overall service and availability of products and services make CVS a popular choice for many.
Everyone should go to CVS because they have lots of great discounts. First, you need to learn how to use the coupons-then you'll really enjoy it! always say it again and again: I save a lot of money, and I'm serious! I love shopping at CVS Pharmacy.
November 2025
I was just there and by god!!! This one lady on staff was so helpful and friendly. When end of year reviews come please, I implore you to give the Polish sounding women a raise!!! She really made my day and also knows your product locations. Exceptional customer service.
April 2025
Found everything I needed. Also shout-out to Mason, contributed greatly to a positive shopping experience.
