Advance Auto Parts in Franklin offers a range of automotive aftermarket products and exceptional customer service. Located at 432 State Rt 23, the store features top brands such as FRAM fluids, Carquest parts, and DieHard® batteries. Customers can enjoy free services, including battery testing, battery and wiper installations with purchase, engine code scanning, and oil recycling. The store also has a loyalty program, Speed Perks, which allows customers to earn points towards discounts. Customers consistently praise the helpful staff, particularly Leon and Jason, for their knowledge and willingness to assist with troubleshooting. Many reviews highlight the staff's ability to provide recommendations without pushing unnecessary purchases. While some customers have suggested improvements in management, particularly regarding staffing to reduce wait times, the overall sentiment is overwhelmingly positive. The store is recognized for its clean environment and efficient service, making it a preferred choice for automotive needs in the area.
