The AT&T Store in Somerset offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Staff at this location are frequently described as helpful, patient, knowledgeable, and professional. Reviews highlight employees who work quickly, provide excellent and outrageous service, and go beyond in assisting customers. They are noted for helping to upgrade devices, remove unnecessary charges, and provide all necessary information. Multiple customers report being very pleased and highly recommend the store, calling it the best experience they have had with AT&T.
Wally is both knowledgeable and resourceful - his expertise is why I continue to shop at that store and remain an ATT customer - he is definitely the best customer service rep that u have interacted with in the 20 years of me being a customer
DR
April 2026
The store manager Mario, and wallet where very helpful. They're very knowledgeable on the products. I originally wasn't going to buy a phone, but they explained the promotions and overall was a great decision. Thank you guys
April 2026
He was patient, calm and took his time answering all our questions.