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February 2024 by Jessica Wood
The customer service here is outstanding. They have a great selection of new cars that are always clean and well maintained. Check-in and check-out is very efficient and seamless. This is the place to go for car rentals.
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December 2023 by Jay Kumar
I had the pleasure of renting a cargo van from Avis in Somerset and I must say, the experience was exceptional. The staff member, Jeff, was incredibly helpful. I had specific needs for my rental and he ensured they were met. I requested a cargo van and he made it available for me at the exact time I needed it. The van fulfilled all my requirements.What stood out to me was Jeff responsiveness. He was always available to answer my queries and assist me, making the entire process smooth and hassle-free. His dedication to customer service is commendable and greatly appreciated.I would highly recommend Avis Somerset to anyone in need of a rental vehicle. Their excellent service, particularly from Jeff, guarantees a positive and satisfying experience. I look forward to my next rental with them!
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May 2023 by Serena Swindell
We walked in this location Friday to rent a car. The man at the desk was on the phone with a customervery rude. We returned our car this morning with a cracked in the window We opted to use our own insurance which we have the right to doWe handled everything with our insurance before we returned the vehicle this morning. The lady at the desk is very very pleasant. However the man needs customer service skills. He says to the lady oh I knew this would happen. What do they need another car. Did they use our insurance. Mind you we are standing right at the desk the office is only 5 Sq feet. I rented from here a couple yrs ago the young man at the time was beyond pleasant. Im not there to make friends but my god he needs a class in customer service skills. Honestly he might need another job because you can't train anyone to be respectful or Pleasant.
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February 2023 by Alisa Davis-Albert
The hours listed as 8am-5pm, it’s now 8:22am on a Thursday and no one is here. I’ve been here since 8am.
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December 2022 by Vinod Kannan
The guy in the front desk needs a job change. He is so rude and do not belong in the service industry at all. I have rented from many places but this is the most unfriendly place you can rent a car from.Stay away from this place, To the owner, if you want this place to do well, the person in the front desk needs to be changed.
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November 2022 by sri balaji
Avoid this place. They say that there are no cars available after I turned up for pick up. Person at the front desk is extremely rude and had no courtesy to even apologize for the lack of communication. Response I got is you just need it for a day and I can’t help.
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September 2022 by Zuhaib Ibrahim
Please read the review before me exact same experience, I wish there was a zero star, in my case they closed at 12 less than 24 hr before I rented and I dropped and left the key in the drop box less than 24 hrs.I was charged a whopping 300 dollars and they won’t listen to any arguments.
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September 2022 by Adrian Heineckën
??????
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July 2022 by John Pena
HOPE THIS REVIEW HELPS OTHERS RECONSIDER RENTING FROM HERE.DO NOT RENT FROM HERE INCONSISTENT MANAGEMENT PRACTICES. They will charge you an additional day fee for returning a car just a half an hour past close - I did give them a heads up that this may be the case. I showed a photo of the mileage with a timestamp and location to dispute but "nothing they can do about it". Not even an offer to pro-rate it. I have rented here previously and also returned a car past close and was not charged an additional day so what was different this time?I have been renting from Avis on numerous occasions for business and personal travel all around the country and internationally and it has NEVER been an issue returning the car past business hours. This location is apparently all about nickel and dime'ing their customers over maintaining a loyal customer base. Enjoy your extra $144, this is the last time I rent from Avis.
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October 2021 by Rocky Bhakta
Very good customer service. Car was clean at delivery.
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October 2021 by שחר ויסמן
(Translated by Google) We rented a car for 3 weeks.The service was very good.When we asked to extend by two days we got a fair price(Original)שכרנו רכב ל-3 שבועות.השירות היה טוב מאוד.כשביקשנו להאריך ביומיים קיבלנו מחיר הוגן
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August 2021 by Kanika C
Car not available
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October 2020 by kanika chawla
Car not available
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July 2019 by NUKE_ Profit
My car broke down on friday and I needed a rental to get me through the weekend....I started with enterprise(long story but what a joke) I then found the avis(ACROSS THE RD) and was in and out within 10 mins! He was very friendly and helpful and has gained a customer in me and I will gladly suggest this place to others! Thanks Avis foR being hassle free and reasonably priced! My advice to others would be start at AVIS if you need a rental you won't be disappointed!
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July 2018 by Prashant Dahalkar
The owner of the business was very cordial and helping. Cars are also good.
