Sonesta Simply Suites Somerset is a hotel that generally receives positive reviews from its guests. The hotel's staff is often praised for their friendly and professional service, with one guest particularly commending the front desk staff member Tiffany for her excellent customer service and welcoming demeanor. The rooms at Sonesta Simply Suites Somerset are described as spacious, well-maintained, and equipped with kitchenettes, making them suitable for guests who prefer to prepare their own meals. The hotel also offers a free laundry area and a gym, which are appreciated by guests. However, some guests have noted that the hotel's lobby and room areas could use some freshening up. Additionally, a few guests have reported encountering rude staff members, particularly at the front desk, which has negatively impacted their overall experience. Despite these minor issues, the majority of guests seem to enjoy their stay at Sonesta Simply Suites Somerset, with one guest even stating that they come to the hotel often when in town for work. The hotel's convenient location, comfortable accommodations, and amenities like the kitchen and laundry facilities appear to be the main draws for guests.
Staff was not friendly. It was 3:45 pm and a woman at the front deck ignored me for 5 minutes then said. I'm not clocked in, so I'll check you in when I clock in at 4pm.
December 2024
Friendly staff, just needs some freshness in lobby and room area.
Rooms: Having kitchen helped to get fresh food cooked
August 2024
The location and the service were excellent. I know you get what you pay for, but the rooms can use some maintenance. It was good having a mini kitchen, and the free laundry room was handy.
