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February 2024 by Shawna Hooper
Grabbed a milkshake to go with my
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January 2024 by Arpit Pathak
Excellent location. The stuff was super friendly and accommodating when we ordered a personalized birthday cake. I highly recommend.
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January 2024 by Ms. Cleckley
OMG! For me and my spouse birthday today(1/4), we got the extra royal treatment from the amazing Rachel!! She was such a delight, just like the tasty flying sauces she recommended (Chocolate with coco sprinkles and the vanilla with rainbow sprinkles). She was nice, bubbly, and patient. So glad Julia ( awesome owner) has Rachel as an employee!!! Great location, great hours, great customer service, clean, and variety of choices!!
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January 2024 by Kenneth PolancoV2
5 Stars ⭐️ ⭐️ ⭐️⭐️⭐️Incredible New Crew !Very Friendly & Courteous !Bought 4 Sundaes For The Family !
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December 2023 by cjoseph S.
Went to get a midnight snacky and a sweet boy named Antonio was there working. He was so friendly and knowledgeable about each flavor. He was patient with my questions and served me the most beautiful cup of ice cream I have ever seen. He even put 43 sprinkles on it because it was my 43rd birthday
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December 2023 by Amanda Lake
Used to go there all the time for ice cream in the past, went there today for ice cream (got a peanut butter cup dasher, Oreo carvelanche and a banana split) and will not be going back. When they were making them barely any toppings went in the dasher, was mostly vanilla ice cream, no fudge or barely any peanut butter. For the banana split they would not do hard ice cream, only soft vanilla. The carvelanche there was mainly just vanilla ice cream barely any topping and the Oreo cookie was stale.
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December 2023 by Shaaka Elliott
Customer service was the only reason I even bought what I did. Their ice cream is not smooth, its frost bitten and has pieces of ice in it. Seems like the owner tried to take old ice cream and mix it with things to make it taste less like the freezer. The freezers with the cakes have frozen over and have a black ice monster sitting on the cakes. It doesn't even have that fresh ice cream carvel smell. If this is the nearest carvel, travel further or you'll be disappointed.
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August 2023 by dali o
Just stay away from this store for all the reasons you can imagine can go wrong getting ice cream. Trust me.
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August 2023 by Brenda Jackson
Went there a few weeks ago. Found the work area to be messy and dirty. Even the windows of the establishment is dirty
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June 2023 by Cheyenne Segovia
I ordered a cake yesterday morning at 11am to get picked up today at 11am. The only alteration that I made was the bottom border being a different color but it was a specific cake that I wanted. The Manager said that it would be no problem and confirmed my order over the phone. I get here today and the young man that was working couldn't find the cake. He apologized and said that he would contact the Manager that I spoke with yesterday. The Manager said that it just didn't get done. No explanation and did not apologize. The cake was for my sons birthday and I was on the way to the event so I had no other choice but to choose a cake that they had in stock, not even close to what I wanted. I am very disappointed and upset about this situation. Especially since the Manager didn't even seem to care. I do want to say that the young man I dealt with today was very apologetic and tried to accommodate me as best as possible. I know this was not under his control and the Manager made him deal with his mistake.
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June 2023 by Elham Lashkari
For the past 2 years their staff have always been grumpy!
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June 2023 by Latonya DeBarry
I am a Doordash driver and I picked up from here this week. The staff and customers are extremely rude and prejudice. I don’t care how much Doordash is paying me, I will NEVER, EVER pick up from here again.
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May 2023 by Ella Lshi
For the past 2 years their staff have always been grumpy!
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May 2023 by K. Jack
This place is dirty. It looks like it hasn’t been cleaned in years. The floor is filthy and there was crumbs all on the counter.
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May 2023 by Maira Torres
The Night crew is absolutely rude, they work very messy. They served my ice cream dripping everywhere. The girl with the long nails had her hands dirty from serving another customer and then proceeded to served mine without even washing her hands. Will be contacting sanitation for this matter.