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October 2023 by Micheal Goodyear
Very incompetent staff. No one is on the same page, terrible communication, and just incredibly slow at doing anything. Steer clear.
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August 2023 by Christine Anette
Most inconvenient bank ever. I switched to Chase because the ATM never ever takes money at TD. Waste of time.
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July 2023 by Catherine Troast
I opened account with TD bank absolutely friendly. They willing to answer any questions.
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June 2023 by Selling Pitch
I am impressed with staff specially Sunita. Very professional job, outstanding job!Problem solver, try to do the things in same appointmentSo we can save trips
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February 2023 by Paulo Rossi Croce
I opened my account quickly and had a great appointment
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December 2022 by Allen Collins
I’ve never had such a negative experience at a bank like this. Although the employees were nice, they made multiple errors. I’ll be driving out of town to do my banking moving forward.
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December 2022 by david milliken
I have been banking here for over 15 years! They closed the drive thru because corperate will not higher more tellers! I have waited inside o line for more than 30 minutes!! To make a deposit! I am disabled!! I can't stand that long. Looks like I will be switching banks. Really dissatisfied with there service.
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October 2022 by khuram talib
Leave Td as fast and you cane in. One of the worst banks. No one in the Franklin branch wants to do help. Feels like they are forced to do what they get paid f”to do. I will be taking on business to another bank who actually cares about their customers .
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June 2022 by Gary Liebchen
We've done business with them since they took over commerce Bank which was also great.
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December 2021 by Grant Pasake
Had some good experience, but has been under staff, which lead to slow service. But besides that, they been good for the most part.
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December 2021 by Bar Bie
s l o w e s t bank EVER!!!!
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November 2021 by Salman Faris
Had a couple of nasty experiences. sharing a couple- left my debit card at customer service, went there after around 4 hours and requested the reception to call the lady whom i met with and check if my card was there, reception said i have sent a msg and anyway if you left i back they would have called you - i drive back and on the way get a call to come back.- i am charged a outsiders check into my account along with an OD charge of $ 35 by error, they reverse the check but not the OD fee. I went over there, first words were "sorry we cannot reverse the charges", i asked if i need to pay for your clerical mistake, finally sanity prevailed - i asked for an email with an apology, they refused but on insisting they said they will just give me a note to come and collect it - i said you can mail it to me - lets wait and see.However they seem friendly but not smart in handling certain issues. May be hard workers and not smart workers or i keep getting the bad apples
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October 2021 by Mackenzie Gibson
I wish I could give 0 stars. I agree with someone else who posted a review saying the clerks are useless because they 100% are. Nothing is ever easy or simple when I go there, even just to make a simple deposit. I’ve only had this bank for three months and every single blessed time I go in there, I face a major problem that the clerks have made a mistake on and I have to go back in and fix it. PLEASE do not go to this branch, it’s as good as nothing.
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September 2021 by Gregg Fontana
BEST bANK I'VE DEALT WITH. PERIOD. tHE STAFF IS FRIENDLY AND VERY HELPFUL. COULD NOT ASK FOR MORE
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September 2021 by randy romance
Now i see why its 3 stars. Isnt this a bank? Just there and told by some useless clerk " ohh i cant give you change of 100 cuz i cant find your business account"..its only a $10 mil account...way to help the customer lady..are you not a bank? Is my money no good? A lousy 100 singles..sorry you might have actually had to get up...useless.