-
June 2023 by A G
Great place, i was scared of dying my hair for the first time, and they went over all the different options. Fantastic place.
-
April 2022 by Matthew Beauregard
Michelle did an amazing job on my daughter's hair. Took the time to get the color on highlights just right. I went there on a recommendation and would recommend to anyone.
-
August 2021 by Cayce Cary
Awesome owner and staff. Great haircut too.
-
August 2021 by Cayden Fin
Awesome owner and staff. Great haircut too.
-
May 2021 by Ann Richards
Fun atmosphere. Cares about the customer. Careful with covid precautions. Makes me feel beautiful every time!
-
April 2020 by Paulette Matis
Been a customer, linda is my stylist, since 2012. I MISS YOU ALL. Great place, great stylists.
-
October 2019 by Victoria P.
If I still lived in New York I would definitely return. My stylist paid close attention, and listened. A rarity! Great experience!
-
September 2019 by Jannine V.
2019: back to see Sho and he's still amazing. And the whole team is fabulous -- kind, welcoming, and diverse with a great array of clients. Such a happy customer :) 2018: I first came to the salon a couple of weeks ago for a treatment and a cut. Everyone was incredibly courteous and they helped to find me an appointment later in the evening, which I really appreciated... Unfortunately, while the treatment was pretty good, the cut was not. I liked the place - clean, modern and well designed and the central location - so I decided to send them an email saying I was disappointed. The owner wrote back almost immediately and offered me to return to have it fixed. The second stylist, Sho, is a master. He tended to every strand and I'm so pleased with the cut and also the service. I look forward to coming back again and again. Thank you!
-
August 2019 by Miriam S.
Raul is not only a great stylist but also a fantastic friend. He always makes me feel like a star from start to finish. His expert cuts never fail to add dimension and movement to my hair. The last time I was in the studio, he and Tina worked together to decide on highlights. This would've been my first time experimenting with color. They actually decided NOT to color my hair because they didn't want me to spend money if it wouldn't make my hair look better. Now THAT is the kind of honesty you want from your hair stylists. This dog-friendly studio is clean, trendy, and inviting. I definitely recommend you stop by!
-
August 2019 by Melanie R.
Entitled, immature and unprofessional. I went in for a devacurl transformation and had an amazing experience from start to finish. They don't sell devacurl products, which surprised me, so they used other products on my hair. Being a curly girl was extremely new to me and I had no products at home to work on it so I had every intention to leave with curly hair specific products. My stylist recommended the products she used but I hadn't done any research on it beforehand. I was also one of the last clients so WHILE she was styling my hair I had to make a prompt decision if I wanted to purchase because the receptionist was leaving for the day. I didn't get a chance to learn if it was the best fit for my hair so I opted to buy it and do my research at home when I have more time. I didn't get a receipt nor did anyone explain the return policy to me. After doing research I find the ingredients in the products are not curly girl method approved. I really wanted to get products that were curly hair specific with no sulfates, parabins and silicones. I call the next day to explain this and was told I can only get a store credit. I asked if they can make an exception and the receptionist said she had to speak with the owner. Don't ask me why the owner of a salon has to make these insignificant decisions that normally a manager can just handle. We played phone tag for THREE days. I explained I would be leaving the country soon and would rather this issue not be outstanding. I heard nothing. Finally on the day OF my trip, I gave them another call to explain how dissatisfied I was that I had to keep following up. The receptionist scoffed at me and reiterated that "she thought I would be out of the country" and that it can be handled upon my return. Why would any company prolong a customer service issue? Finally mid sentence, she cuts me off and tells me to hold. Another voice answers without introducing themselves. I asked who I was speaking with and he said, "James" (presumably the owner). I preceded to introduce myself and explain my wanting to return the products had nothing to do with my stylist (she was amazing!) but more so it isn't compatible with my hair and I don't feel comfortable using it. His response left me flabbergasted. He said, verbatim, "No one put a gun to your head to purchase these products. They are great quality, and the devacurl products you want can be purchased at a WALMART. What did you spend? $100? Just return it when you can." I was shocked and we actually bickered on the phone back and forth. I told him how unprofessional he is and to belittle my choice to prefer another product over the ones he sells is ridiculous. I've worked in customer service for over 12 years and I have never experienced this type of disrespect. I've made accommodations for clients countless of times. Normally, your biggest worry when running a business is that the people you hire represent your brand with professionalism and poise. It's astonishing that an owner would tarnish his own name willingly.
-
July 2019 by Callie E.
I've never written a Yelp review before. My haircut with Sho (www.instagram.com/sho0201nyc) today was just that magical. He's observant, meticulous, patient, and knew exactly what I wanted without me having to articulate it. I've never felt this good about my hair before. A life-changing experience.
-
July 2019 by Katherine T.
After a horrible year of losing more than half of my hair from a medical condition, I finally grew enough back to get a haircut. I went to see Maryanne yesterday (a relatively new addition to the salon), and she was amazing. She was comforting yet knowledgeable. She was able to advise me on exactly what kind of cut I should get while I recover fully. We decided to cut it super short so that the areas that are really short and just growing back would look normal with the rest of my hair. Maryanne is incredible with curly hair. I actually saw her years ago at Devachan, when she was working there. She knows exactly how to cut each curl so that it falls perfectly. I would recommend her to any curly girls out there looking for a hair stylist. I'm sure she's also very talented with other hair types. I couldn't think of anyone better to go to after all I went through this year. I have received so many compliments already in the past 24-48 hours. Everyone from friends to colleagues to random strangers on the street have praised the haircut. I can't thank Maryanne enough for all she did. The salon is also really cool. Super laid back and sleek. I love that there are dogs hanging out around the salon--looks like stylists are allowed to bring their furry friends with them. Of course, the dogs were also all very well behaved. I also appreciated that this salon clearly knows how to work with clients who have lost their hair. They even run a nonprofit for cancer patients. I'll definitely be back.
-
June 2019 by Marylou Kaiser
Been going to this salon for a long time. Friendly and professional.
-
May 2019 by Laura B.
I love this salon! I have known James for years in his role as Color Director for Clairol and he is so technically skilled, yet artistic...don't trust many people with my color but he's taken me to ice blonde to pink and back again and it's always super pretty but distinct. Kim, my stylist, is also incredible. She gave me a badass Debbie Harry 70s s*** on a whim and I've never gotten more compliments. You need to go see her! Kim listens but has vision and makes everyone feel comfortable and look cool. Not to mention the overall environment is friendly and zen!
-
May 2019 by Billie D.
This salon has been of my happy places for a long time. James knows how to create an environment you'll love to be in Nile is a genius at color -- I like to change things up and she does an amazing job every time. Kim has transformed my look. I'm totally loving it and so are my friends.
