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August 2023 by Yoselin Hernandez
Horrendous customer service. Overcharging customers. No transparency.
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July 2023 by ranjith raj
Great service as always
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September 2022 by Jenifer Juarez
Bad service customer
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April 2022 by Jerrick James Lazaga
I inquired for a rental and the person on the line was rushing to get off the phone and said "I don't have it right now" then hangs up the phone. WOW. JUST WOW. incredible customer service you guys. If only I could rate zero stars I would have done it.
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April 2022 by Aakash Shah
Nick Vaidya, the owner is the most rude guy ever. Did not take responsibility of the UHaul reservation, did not had the truck just told us to go away or talk to UHaul, he doesn't care. Please never come to this place for anything.
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February 2022 by Rawle Harris
Too much of a rip off. Never using them again.
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May 2021 by Alissa Pisack
Quick and friendly service
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July 2020 by Ryan Ebanks
Returned covers without the plastic bag, even though they said that was fine and we got charged an extra $25
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September 2019 by Elliott Souder
Took way too long to rent the truck, both online and in-person. The website was down and the guy at the shop barely seemed to know how to navigate the system. Tookus maybe 20 minutes to rent a truck after already having it reserved online.
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August 2019 by phoenix King97
Over charge my account.
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October 2018 by Jonathan H.
It was a pretty smooth except that they failed to close my account and I kept on getting toll charges from whoever was now driving the vehicle. I was told that they said I kept the key after returning it and was checking it out everyday. I had to call repeatedly to this location, the area manager, and corporate to get any type of answer. Eventually after two months I was able to get my account closed, get the charges refunded and received a generic email from corporate but still no explanation of what had actually happened. I don't know if it was malicious or if it was just an honest mistake but I don't know because they never followed up properly. All in all I give it one star because I don't trust U-Haul or this location anymore and they never followed up properly but I'll give them an extra star for refunding me eventually.
