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December 2023 by Marisaba Gonzalez
I went after work to purchase a pair of shoes for a wedding I’m going to and the mall was going to close shortly. The girl there was so helpful and didn’t rush me at all! I always get the best service there! Thank you again!
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April 2023 by Olena Drypsyak
The worst store and management.Purchased pair of shoes from them, came to make a return because shoes were uncomfortable once I tried them on at home (when came to return, they told me that they don’t have money in the register (I paid with cash) so they refused to make a refund. Later on I when I came there without box, because it got dirty, they refused to make a refund again. This store is the biggest WASTE OF MONEY AND TIME!!!! Store is not making enough money to pay you back for their shoes.
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April 2023 by VLIGHTSON LLC
The worst store and management.Purchased pair of shoes from them, came to make a return because shoes were uncomfortable once I tried them on at home (when came to return, they told me that they don’t have money in the register (I paid with cash) so they refused to make a refund. Later on I when I came there without box, because it got dirty, they refused to make a refund again. This store is the biggest WASTE OF MONEY AND TIME!!!! Store is not making enough money to pay you back for their shoes.
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December 2022 by Sandra Montano
Extremely difficult to return items. I literally bought a pair of boots for my daughter and shoes which the store ordered for me online.Unfortunately both items were too big, so I tried to return them on Dec 26th only to be told they were not accepting returns until after Weds, (12/28) due to the high volume of people coming into the store. It a was a bit annoying, because the store was completely empty when I went in the day after Christmas. Nonetheless I lugged the two big boxes back out to my car.I returned on Fri, 12/30 with all the packaging, Bar codes and receipt from the online ordering only to be told that I needed my “phone receipt”, to which I responded that everything was there in the Aldo bag and that I did not have my phone with me. The same woman who sold me the shoes, refused my return the first time on 12/26, was again refusing my return after I came back after Weds as instructed. I pointed out the the online shoes had the packing slip and both boxes were bar coded, but she said she needed the receipt they emailed me. How was I supposed to know they only accept email receipts? Again I had to lug the heavy boxes back out. Really sucked and I felt they could’ve accommodated my return, both times.The entire ordeal gave me such anxiety especially knowing that I had to drag these heavy shoe boxes back home again and try again some other day.I am dreading going back.=(Update: 12/31, Phone in hand , both items were finally accepted for return. Thank you, Shanice who provided me with a “paper receipt” for the return!Oh, the Irony! =0
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December 2022 by Gurpreet Johal
Nice collection of purses and shoes.
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May 2022 by gerivareth Morales
Excellent
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April 2022 by A K
Shoes fell apart (insoles tore out) the first time I wore them, and patent pleather cracked/separated.Clearly, over priced.
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June 2021 by Shivam Patel
Very kind and helpful staff!
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October 2020 by John Cardinale
They have shoes !Sometimes they run very good deals and usually an alright selection
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May 2020 by Alexander Rizsk
Great place for stylish and adorable shoes. I go here for fashionable foot wear and you should too.
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March 2020 by Gavin De Litizia
Cheap BUT not made to last
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November 2019 by Focusoncreativity
Shanice was awesome, I hate that i had to ask her name lol but at least she knows how to pick out good looking mens shoes
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October 2019 by William A.
Good, attentive service, trendy footwear.
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August 2019 by Valdet Kolic
By far the worst customer service I’ve received in a while. I asked if the items I was interested in purchasing was on sale as they had sale signs all over the store and online. I asked 2 different employees and both of their response was “I don’t know”. Mind you not one of the girls working there were welcoming or friendly. needless to say, I put the items back and left the store....went to another shoe/accessories store and purchase very similar items.
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June 2019 by Nehad I.
Aldo is my brand of choice for all my shoes. Not just mine but my children as well. Until now! Every time I walk in here I get the biggest attitude from each and every sales person. One time I had to bring the shoe to sales person because she was busy texting on her phone. Poor service is now the way Also wants to cycle their customers i guess. Have a bad sales person and make sure to say you don't have any sizes available for any shoes. I get this treatment at Freehold and the jersey shore outlet. No more Aldo shoes for me or my family. Job succeeded. Customer of over a decade has just been cycled.
