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April 2024 by Marc Pelina
I really don’t understand the decision of this location to not sell any actual ready made pretzels and instead do it on a made-to-order basis. They only have pretzel nuggets available at any given time. This is the only AA’s I’ve seen that does this and it just seems stupid. Who wants to wait 7-10 minutes for a pretzel to be made and cooked? I’ll just go to the nearby Wetzel’s Pretzels since they actually sell, you know, pretzels? Hope someone at Auntie Anne’s corporate knows about this.
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April 2024 by Blueberri
Good pretzels, but the employees are a little rude. I ordered pretzel nuggets with cheese dipping sauce. Cashier gave me the the pretzels and completely ditched me to go to the bathroom. Thankfully, another employee gave me the cheese sauce, but that was very unprofessional to leave a customer while you're helping them.
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January 2024 by Marlee Tao
Nonexistent customer service? Asked for forks or toothpicks or something so we wouldn't need to be wrist-deep in the cup digging for nuggets and the manager said no and told us to eat with our fingers. At least every other auntie anne's has toothpicks. We were told to go to the food court for forks (which they don't have any????) and the manager argued with us for 10 minutes before a different worker (thank you bless him) went to cinnabon and got us a fork. Which if we had gone to cinnabon for forks ourselves we would've had to pay for. So ridiculous. Also someone left the same complaint two weeks ago so they are not even trying at this point.
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December 2023 by Casey Dennison
no forks and the connected cinnabon would not
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October 2023 by ingrid gonzalez
on the website it says the medium lemonade is 21 oz and was given a 20 oz, i paid 4.79 for less lemonade, and when i asked about it the worker told me that’s the sizes they have, for almost 5 bucks i could’ve gotten a large lemonade somewhere else
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October 2023 by Lana Lana
Auntie Anne’s
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September 2023 by Lazarus L.
I freaking love these pretzels. They are not your traditional soft pretzels, though, if thats what you're looking for. But don't despair you can find them elsewhere, in the meantime treat your self to the buttery goodness of Aunties Anne's pretzels you will not be sorry.
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August 2023 by Tom
This place does not have a fountain soda machine. You literally cannot buy a soda to have with your pretzels. No bottled soda either. Lemonade or Jamba Juice only. Very strange. Every other Aunt Anne’s on the planet sells soda. Had to go next door to Cinnabon for drinks. Thumbs down ???
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July 2023 by Amir A.
Poor food quality and customer service; will not purchase from this store (inside freehold mall) again. 7/24/2023, purchased mini hot dogs because they did not have the regular one. Food was burned so I asked for exchange. The sales person checked all buckets available for sale and said they all look the same so I asked for refund or to bake new one. Manager came and exchanged for another one. The replacement looked ok on the surface but the rest were all burned in the same way. They were also soggy which means they had them for long time. I ate couple and put the rest in garbage. see picture of the mini hot dogs.
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July 2023 by Mohammed Basheer
Was ok
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July 2023 by Raj S
My kids love these pretzels . We went on a weekday and there was t much crowd. The sugar pretzels were good but was a bit dry . It got sticky after 10-15 mins . I hope they were fresh . Customer service could be better . Conveniently located within freehold mall. Parking is a bit crazy here . Overall an average experience
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July 2023 by Raj S.
My kids love these pretzels . We went on a weekday and there was t much crowd. The sugar pretzels were good but was a bit dry . It got sticky after 10-15 mins . I hope they were fresh . Customer service could be better . Conveniently located within freehold mall. Parking is a bit crazy here . Overall an average experience
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July 2023 by Bluenito
Their cinnamon pretzel bites were outstanding!
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June 2023 by Scott
So my girlfriend and I took a walk around on the mall on the way out I had to stop at auntie Anne’s now correct me if I’m wrong but I asked the girl at the register if they have salted pretzels she told me no on weekends they only serve the nuggets in a cup. Like what is up with that, sure the nuggets are fine but I just rather have the pretzel it self. To me it made no sense never heard of it.
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June 2023 by Gloria Ruffino
I always go for the toasted almond pretzel but this last time they had then in bite size which I was sooo happy about! I dunk them in the Caramel dip. The best! ?